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Hi, It looks like there was a problem with your domain's DNS records. I have reset it back to the defaults, and your site now appears to be loading correctly. ;) Thank you,

Hi, What domain are you trying to add? :) Thank you,

Hi, To add your own domain name, you will need to point it to our nameservers. Our nameservers are: ns1.x10hosting.com ns2.x10hosting.com You can then add the domain as a "parked" or "addon" domain in cPanel. ;) Thank you,

Hi, We do not allow illegal versions of XenForo on our hosting service. If you feel the suspension was made in error, please create an appeal from your control panel. Thread locked.

Hi, Please could you try again? I have corrected some file permissions on your account. ;) Thank you,

Hi, Sorry, but we do not support Python on our free hosting service at this time. PHP might be a suitable alternative. ;) Thank you,

Hi, Sorry, but we do not allow connections to Steam's API at this time. Thank you,

Resources on free hosting users' sites are already cached with Varnish, yes. ;) Sorry; I was reading back and it looks like I missed your post. By the time I saw your thread, the error message was no longer showing. I checked both Apache and our monitoring system to see if there were any problems.

Hi, Currently, there are no issues with 503 errors, and I have already responded to all support threads about the 503 errors. I have also offered an explanation for the common causes of 503 error messages, in my previous post. Is there anything else I can help with? :) Thank you,

Hi dualspot, It looks like this error message is actually being created by your website. The software you are using appears to be serving a 503 error when your shop is "closed", which is why you are seeing this error message. ;) @TheGremlin - In this case, the 503 error was not due to a server...

Hi cellphon, Thank you for letting us know about this. It looks like you have upgraded to x10Premium, so you should be able to sign in at https://clients.x10premium.com/ Thank you,

Hi, Please could you give me a link to the page showing this error message? If this is on a separate domain, please ensure that you have added it as a Parked or Addon domain in cPanel. ;) Thank you,

Hi, This usually indicates a problem with your database credentials. However, as I said, it would be best to ask your new hosting provider about this. ;) Thank you,

Hi, Usually the databases are on the left of phpMyAdmin. However, since this is on a different hosting provider, I recommend that you ask them for further assistance on this. We can only officially provide support for x10Hosting. Edit: Great to hear everything worked out. :) Thank you,

The R1Soft backup feature will automatically back up your files and databases. If something goes wrong, you can then restore your files or a database through the backup software. ;)

Hi, Please make sure you have selected the database that you would like to restore to, before using the Import feature. Thank you,

Hi, Your domain is not pointing to x10Hosting. Please ensure your domain is pointing to our nameservers. ns1.x10hosting.com ns2.x10hosting.com Thank you,

Hi, I'm sorry, but it looks like your account was suspended after 31 days of inactivity, and subsequently terminated after being suspended for 21 days. Thank you,

Hi, Unfortunately, we can't offer the native backup and restore feature in cPanel, if that's what you're referring to. You wouldn't be able to restore a manual backup through cPanel's native backup feature. We have this disabled on our free hosting service due to how resource intensive the...

Hi, These files are probably the core files created by the software installations on your account. Since your "inodes" are the total number of files and directories, any information in your database (such as users, blog posts, etc.) will not contribute to your inode limit. Sorry about that...