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  1. Dead-i

    Domain/Website transfer

    Hi, This might be caused by the Site URL setting in WordPress. Please could you ensure that you have changed your Site URL? More information on this can be found in this WordPress article: https://codex.wordpress.org/Changing_The_Site_URL Thank you,
  2. Dead-i

    Domain/Website transfer

    Hi, Currently, saleminstitute.ml appears to be showing a directory listing. If you're still seeing the "root not found" error message, please try clearing your cache. :) Thank you,
  3. Dead-i

    Domain/Website transfer

    Hi, You can do this by removing your current Parked Domain, and then adding a new Parked Domain for your domain name. When you remove your Parked Domain, your files will remain intact. ;) Thank you,
  4. Dead-i

    Error 503 Backend fetch failed

    Hi, What URL are you seeing this error message at? :) Thank you,
  5. Dead-i

    Using GoDaddy DNS

    Hi, Currently, we require that any domain names added are pointing to our nameservers. However, you can add your other A records for your subdomains, after you add your domain. If you are using the cPanel x3 theme, you can use the "Advanced DNS Editor" to add custom A records. ;) Thank you,
  6. Dead-i

    CloudFlare "A fatal error"

    Hi mystateh, The issue should now be fixed. Please could you try using the CloudFlare option in cPanel again? ;) Thank you,
  7. Dead-i

    I need your help: Site keeps redirecting to x10hosting ':(

    Hi, Your domain, 2feelitreal.com, currently appears to be pointing to an empty directory. You might want to point your domain at your main site, and then change your WordPress Site URL to your new web address. You can do this by pointing your Addon Domain to /public_html/, or you can add it as...
  8. Dead-i

    Use my own domain?

    Hi, It appears that you had "redirection" enabled for your domain in cPanel. I have removed this for you, and your site is no longer redirecting to your .x10host.com domain. ;) However, it appears that your links are still pointing to your old domain. This is usually caused by the WordPress...
  9. Dead-i

    Is X10hosting support node js?

    Hi, Sorry, but we do not support Node.js on our free hosting service at this time. This is because Node.js scripts are usually continuously running, and they would be better suited for a VPS. ;) Thank you,
  10. Dead-i

    ERR_CONNECTION_REFUSED When loading up website

    Hi, The issue affecting customers on xo2 has now been resolved. I apologize for the inconvenience. Thank you,
  11. Dead-i

    Server xo5 cPanel error: ERR_CONNECTION_REFUSED (Chrome)

    Hi, Currently, cPanel on xo5 appears to be working fine, and there are no known issues affecting xo5. Please could you provide me with your domain name? The account associated with pchopefs is on xo7. Thank you,
  12. Dead-i

    My site is downloading webpage instead of displaying it.

    Hi, There was a problem with the "AddType" line in your .htaccess file. I have fixed this for you, and your HTML pages now appear to be loading. :) Thank you,
  13. Dead-i

    Error 503 Service Unavailable

    Hi, Is this still occurring, or was this temporary? I can't see anything in the server logs that would have caused this. :( Thank you,
  14. Dead-i

    MySQL PDO Disabled for my account

    Hi, This should now be resolved. Please could you re-attempt your MySQL connection? :) Thank you,
  15. Dead-i

    Cpanel button switch do not work

    Hi, Currently, cPanel on xo4 appears to be working fine, and I can't see anything on our side that could be interfering with your connection. Please could you confirm that there are no firewalls, proxies or VPNs in place that could be blocking port 2083? Many workplaces and schools tend to do...
  16. Dead-i

    Cpanel button switch do not work

    Hi, Please provide me with the exact error message you are receiving, and the URL you are receiving it at. Thank you,
  17. Dead-i

    CPanel not appearing

    Hi, You were seeing this issue because you had hit your initial disk quota of 512MB. Since you qualify for a free upgrade, I have upgraded your account to unmetered disk space. cPanel should now be loading again. :) Thank you,
  18. Dead-i

    CPanel Internal Service Error 500

    Hi, I have removed these emails. Please could you try logging in? :) Thank you,
  19. Dead-i

    Where to request for more space?

    Hi, Please post here once your account is a week old, and we'll upgrade your account. :) Thank you,
  20. Dead-i

    Where to request for more space?

    Hi, We can upgrade your disk space once your account has been active for at least 7 days. ;) Thank you,
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