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  1. Anna

    Cannot Install Wordpress

    There should definitely be an option for softaculous in DirectAdmin, under "Extra features", your server was the latest to be deployed so could be that it is just not installed yet, will check with admins. I'll alert admin to the issue with max upload files as well for your server. Apart from...
  2. Anna

    https://x14.x10hosting.com:2222/CMD_LOGIN PLEASE FIX!

    I have fixed it for you, your IP was blocked by firewall due to too many failed login attempts in a short time. It is recommended to login via the sso page as that would be the only login that counts towards activity.
  3. Anna

    Download folders broken

    Directadmin by default has directory listing off, so if those folders contains the files directly and not an index page from which you link to the downloads the system will throw that error. Not listing the files is the more secure option. You can however change that by creating, or editing if...
  4. Anna

    Suspended Please Help Me!

    Your account have now been unsuspended.
  5. Anna

    Still waiting for migration

    Unfortunately I don't really know in what order or how far the the migrations are along, though last I spoke with the ones in charge they hoped to have first pass (which from what I gather mean all accounts migrated) done soon, but that would depend on everything going as planned.
  6. Anna

    Account control panel not working

    x11 did have a fit earlier today but should be working properly now.
  7. Anna

    Email missing after migration

    993 is usually IMAP, while your configuration wants POP. Port for a POP connection is typically 110 (non ssl) or 995 (ssl), so my suggestion would be to try with port 995
  8. Anna

    Website can't be reached

    I'll do my best to keep you all informed as I recieve the information myself. Hopefully Corey will make an announcement when all is fully done.
  9. Anna

    Is x07 server still migrating?

    I get that on x11 as well, so seem like serverside issue. Changing php version for your account has no effect on how server is working.
  10. Anna

    Website can't be reached

    You could create a new database to import into and check, could be it just means it was downloaded today. But if it isn't a backup that you created prior to today I'd assume it is the same as you have already. I have not heard a firm deadline, last I heard was that the first pass would if all...
  11. Anna

    Website can't be reached

    Upload the entire thing, the whole archive is your backup. Are you sure that one is your old working database, as it does have todays date on it? Make sure you are in the designated database when you do it.
  12. Anna

    Website can't be reached

    What do you have? Typically when you make a backup with phpmydmin you end up with an archive that you should restore in its full, or you end up with one big .sql file.
  13. Anna

    Redirected with old Cpanel, now I can't remove it with the new DirectAdmin

    I know it isn't there now, but if that was how it was initially setup that could be what's causing part of the problem, information gets cached on various levels. I get your site without the redirect currently.
  14. Anna

    Website can't be reached

    you are using what you would for x14.x10hosting.com directly (that is an option), or what you use for the sso page? Since you asked regarding the x14 address I assumed you were aware of the difference in user. The hosting account have the same username as your forum user and that was what I...
  15. Anna

    Is x07 server still migrating?

    There would be work being done still, though not sure exactly to what extent as I'm not really involved with the process. Some adjustments to settings are bound to be needed for example and from what it sounded when I spoke to one admin the other day there may be a second pass on syncing files...
  16. Anna

    Website can't be reached

    Yes, the login information for that would be the same as you do for x14.x10hosting.com (it will be automated eventually). I understand you are confused.
  17. Anna

    Website can't be reached

    Then one of the methods in the linked article might suffice. Though there might be more to this, I saw that there were files/folders that indicates of a used wordpress installation while the contents seen is that of a fresh install. This makes me think that the original database might have...
  18. Anna

    This page isn’t working HTTP ERROR 500

    I assume that screenshot does say something about why you can't connect but I do not understand the language in it so could you please translate for me?
  19. Anna

    Is x07 server still migrating?

    Your account are migrated, but I can't figure out why you are getting that response. I have been poking around and I see nothing out of the ordinary, and my account on the same server does not have that issue
  20. Anna

    i need access to my control panel

    I'm sad to inform you that right now I can't do anything as I are no longer able to login to the old servers (license is expired so you wouldnt either sadly). Our quick access backend does show you as unsuspended but I noticed that your site is redirected to the suspended page. Last I heard...
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