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  1. Anna

    Suspended account

    I have unsuspended your account and it should be good to go momentarily
  2. Anna

    Help

    Normally we don't provide support regarding scripts, but due to the circumstances I went in and looked at your account. All I had to do was change one thing in your config.php, I altered the wwwroot to use the non http domain.
  3. Anna

    unsuspention stuck

    I was unable to unsuspend you in the backend likely due to transfers being ongoing on the server you are moved onto. I have however unsuspended you on the serverside. It is possible that you won't be able to login through the sso for the time being, and unfortunately there could be a sync...
  4. Anna

    Help

    We are looking into finding a workaround so at least the proper content would be shown when using https. Free hosting does not support ssl so it would still lack certificate but be viewable. You would need to configure your script to use http only and the how would be depending on what script...
  5. Anna

    Increase storage limit

    I have bumped you up a bit. Please note that you are also closing in on the INODE limit, that is one thing that can not be increased for free hosting. An inode is a file or folder in your account, including saved mail.
  6. Anna

    Certificate Error when connecting by FTP

    Given that your message say that the hostname doesn't match the certificate, what are you using as host?
  7. Anna

    Requesting unlimited disk space

    There's no longer an option to go to unlimited diskspace. What we do is double the space and if you need we can double it again at a later point (you would then have to use all initial space plus half of the last added space). Before making any changes to the account however you would need to...
  8. Anna

    Server: x13.x10hosting.com DNS not propagating my domain bahr.x10.bz

    The domain resolves properly to x13 for me. Are you using x13.x10hosting.com as your ftp host? Assuming you post from the same IP as you try to login to the server with I see no reason why you wouldn't be able to, the IP is not blocked in firewall. I have heard from other users that...
  9. Anna

    Migration Update and Status

    By the looks, your account is ready to go and is served from x15. xo5 should be the last server to be migrated to my knowledge, don't know how long it will need to be completely finished for all accounts however. I see you have an error on the landing page, this is due to you having your site...
  10. Anna

    Disk Space

    As you suspected you had reached the limit. I have bumped your disk space up so you should now be able to post and update.
  11. Anna

    Restore disk space to level pre-migration

    I have bumped your diskspace up.
  12. Anna

    Cannot view anything from my sites

    There are two things causing your issues. The first is that directory listings are turned of by default with directadmin while cpanel (older versions) had them on by default, your account was probably created with a cPanel version that had them on seeing as it is a few years old. The solution...
  13. Anna

    Please help for ISP been Block

    I have made a small adjustment to your account, can you please try now?
  14. Anna

    How to access Web mail?

    I'll nag the server admin that can do anything about it again, I have somewhat limited access.
  15. Anna

    Restore disk space to level pre-migration

    I have bumped you up as well
  16. Anna

    Help

    You would need to remove the https and only use http for your site as it stands now. It has to do with a "feature" of apache where the sites that doesn't have a valid certificate is getting "apache functioning normally" on the base address and usually error 404 on any specified folder/file as...
  17. Anna

    Got 404 when trying to load/edit website

    Those errors would be due to your site being directed to use https, this could be something you have in the wordpress settings. If it is there are a few options to restore it to the non https version, one option is to use phpmyadmin and alter the database. There also a couple options where you...
  18. Anna

    x05 server

    Your guess is as good as mine right now. I did send a message to the folks responsible for the migrations to ask where they are at though just a little while ago, I'll let you guys know when I hear back.
  19. Anna

    why dont display my site?

    I can get to your page although it does show an error Is your wordpress fully updated to the latest version? If not you might need to change php version to an older one. You will find that option under "Extra Features"
  20. Anna

    Suspension stuck at "standby"

    I have manually unsuspended your account and it should be good to go momentarily.
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