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  1. Dead-i

    Resolved Error establishing a database connection wordpress

    Hi dittox12, To configure your WordPress installation, you will need to create a MySQL database and MySQL user from the "Databases" section in cPanel. Then, please edit your WordPress wp-config.php file, with your database details. :) Please see this article for more information...
  2. Dead-i

    Confused on domain name not showing up

    Hi colorx10, Your domain name has been configured, but it is currently pointing to /public_html/definedbycolor.com/. This is an empty directory, which is why you are seeing the directory listing. If you would like your domain to display the same website as your main .x10host.com domain, I...
  3. Dead-i

    Uploading file problem

    What operating system are you using? :)
  4. Dead-i

    Uploading file problem

    Hi mafiast4, Unfortunately I am unable to replicate this issue on xo7. What type of file are you trying to upload, and how large is it in megabytes? :) Thank you,
  5. Dead-i

    My site got "403 Forbidden"

    Hi asianzon, Your connection was being blocked by our server because you are connecting from a suspicious IP address, which is most likely caused by the privacy software that you have installed. On our free hosting service, we block connections from blacklisted IP addresses, to help protect our...
  6. Dead-i

    Unable to signup for free hosting

    Hi dWhite, Thank you for the private message. What web browser are you using? Are you using any browser extensions? :) Thank you,
  7. Dead-i

    Site not working...

    Hi roborend, Are you getting any error messages? It is currently loading fine for me. :) Thank you,
  8. Dead-i

    Error Establishing Database Connection

    Hi, The database error was happening because your MySQL user had hit the maximum connection limit. This means that your website had made too many simultaneous connections to the MySQL database when you tried opening your website. This is fairly unusual, since MySQL connections are automatically...
  9. Dead-i

    Unlimited Disk Space Please!

    Hi, I have upgraded your account for unmetered disk space. :) Thank you,
  10. Dead-i

    SMTP not sending emails outside my domain

    Hi bigbaer, Please could you try sending this test email without your signature, and let me know if it goes through? Our mail filters are a bit harsher on our free hosting service due to the abuse we receive, and it looks like your emails are getting caught by the filter. Thank you,
  11. Dead-i

    Account Help

    Hi mafiast2, It looks like your account is on x10Premium. Therefore, please could you try logging in at https://clients.x10premium.com/login? :) Thank you,
  12. Dead-i

    Disk storage upgrade request

    Hi Kenneth6, We can upgrade your account for unmetered disk space once your account has been active for 7 days, and your account is using 50% of your current disk limit. ;) Thank you,
  13. Dead-i

    Account Upgrade

    Hi tfmzx10h, We can upgrade your account to unmetered disk space once you are using 50% of your current disk space allotment. If you request a disk space upgrade, you will not lose any files. ;) Thank you,
  14. Dead-i

    Hosting Account Space Upgrade

    Hi apex250x, I have upgraded your account to unmetered disk space. However, disk space should not cause you to lose access to cPanel. What error message are you receiving when you try logging in? :) Thank you,
  15. Dead-i

    Site not working...

    Hi tfmzx10h, Thank you for the validation token. I have repaired the affected MySQL table. Please could you try re-submitting your post? :)
  16. Dead-i

    Site not working...

    Hi tfmzx10h, Before we can help any further, please can I ask that you enter your XenForo Customer Area and click "Generate Validation Token". Please send me the token, by either sending me a Private Message or by emailing me at william[@]x10hosting.com. This is because XenForo is paid...
  17. Dead-i

    SMTP not sending emails outside my domain

    Hi bigbaer, It looks like some of your test emails were blocked by our mail server, as they were classed as spam. This is probably because of the lack of content in your test emails. However, your most recent test email was sent successfully. ;) Thank you,
  18. Dead-i

    402 Forbidden

    Hi spotlig2, Please could you provide me with the template data you are submitting? :) Thank you,
  19. Dead-i

    Hosting issue?

    Hi ravendev, Please could you provide me with the data you are submitting? It appears mod_security is blocking the request, as the data submitted looks suspicious. :) Thank you,
  20. Dead-i

    Site not working...

    Hi, What data are you submitting, exactly? Please could I have the post's title and content? :) Thank you,
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