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  1. Dead-i

    Trying to use a custom domain

    Hi, I have parked your domain name. :) Thank you,
  2. Dead-i

    Need help ASAP - HTML files are not working correcting when uploaded to server

    Hi, Since we are a Linux hosting service, your file names are case sensitive. Please could you check the case on your files? :) For example, your website links KidCancers.css, but the file is actually called kidcancers.css. ;) Thank you,
  3. Dead-i

    Trying to use a custom domain

    Hi, Please could you confirm that the domain is definitely xwd.gc.to? I am unable to resolve this domain name currently. Thank you,
  4. Dead-i

    Error 503 Backend fetch failed - Again !

    Hi xwh1zzyx, There is no hosting account linked to your forum account. Please could you either link your accounts, or provide me with a link to your website? Thank you,
  5. Dead-i

    Hosting Account Disk Space Upgrade

    Hi streetsm, Thank you for your request. I have upgraded your account for unmetered disk space. :) Thank you,
  6. Dead-i

    Trying to use a custom domain

    Hi sammyand, Please create a new A Record pointing to 198.91.81.8, since I am aware FreeDNS does not allow you to specify nameservers. Please let me know once you've set it. :) Thank you,
  7. Dead-i

    ad's on websites

    Hi, Please check your "Extensions" too. The ads you are seeing are not served by x10Hosting, and it must be something either on your computer or on your network causing this. :) Thank you,
  8. Dead-i

    Disk Space Upgrade

    Hi asianzon, Unfortunately we cannot upgrade your account to unmetered disk space at this time, since we require that your account is using at least 50% of your current disk space limit. This means that you would need to already be using 256MB to qualify. ;) Your connection is being blocked...
  9. Dead-i

    ad's on websites

    Hi hamradi2, I can see no adverts on both your website and this forum. Please check that there are no Firefox addons installed that could be causing this. Additionally, I recommend that you run a virus scan, in case this is being caused by adware. Thank you,
  10. Dead-i

    Help website won't work

    Hi, If you are using Windows, you can run tracert coshea.x10host.com in Command Prompt. :) Thank you,
  11. Dead-i

    Unable to delete a subdomain

    Hi, Unfortunately we are unable to delete subdomains linked to addon domains. This is a hard-coded limitation in cPanel, and this is not something we can change. Thank you,
  12. Dead-i

    Help website won't work

    Hi cosheax1, Your website currently appears to be loading fine for me, and I can't see anything on our side that would be blocking your connection. It looks like you are on a university connection; could they be blocking your connection? Please could you provide us with a traceroute? :) Thank you,
  13. Dead-i

    Getting "HTTP 406 Not Acceptable" error.

    Hi karrx10h, Please could you ensure you are not connecting with an anonymizer, such as Tor? Thank you,
  14. Dead-i

    Suspended Due to Inactivity

    Hi amandain, Since our hosting service is free, we receive some accounts that are eventually abandoned, as the account owner no longer needs their hosting account. This can become a problem, as hosting thousands of unused accounts can be very costly, and there isn't much reason for us to do so...
  15. Dead-i

    I can't access my account

    Hi djfoel, When was the last time you logged in to your account? We have an inactivity policy on our free hosting service, which suspends accounts after a month of inactivity. Thank you,
  16. Dead-i

    Please... Reset My Hosting Account

    Hi joemgap, Unfortunately there isn't an easy way of "resetting" your account. Why are you looking to do this? :) Thank you,
  17. Dead-i

    Resolved Can admins check my account for cron emails?

    Hi theengli, I'm really sorry; this was my bad. Please could you check your inodes again? They should have gone down by about 10,000. :) Thank you,
  18. Dead-i

    Resolved Can admins check my account for cron emails?

    Hi theengli, I have removed the emails from /mail/new. :) The emails are being sent because there is an error with your cron job. When you configure a cron job, you need to specify that you are executing the file with PHP, and you need to provide a physical path (rather than a URL). For...
  19. Dead-i

    Resolved Error establishing a database connection wordpress

    Hi dittox12, You are receiving this error message because your "DB_HOST" in wp-config.php needs to be set to localhost. Please could you try changing this value, and let me know whether you still receive the 503 error message? :) Thank you,
  20. Dead-i

    Multiple Web Pages?!

    Hi Josh, In the screenshot you provided, the <a> tag hasn't been closed (with </a>). This would be something to fix in your website's HTML code. :) Thank you,
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