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  1. Dead-i

    Unable to add parked domain

    Hi, What domain are you trying to add? :) Thank you,
  2. Dead-i

    error accessing php script from another site.

    Hi, A security feature in modern web browsers means that JavaScript can only be used to access external pages if they have permission to do so, through setting the "Access-Control-Allow-Origin" header. This is to prevent users from maliciously using JavaScript to carry out an action on another...
  3. Dead-i

    Cant Order Prime

    Hello, We are currently working on improving our upgrade system. Please see this thread for more information: https://x10hosting.com/community/threads/news.196269/ Thank you,
  4. Dead-i

    Error 403 when calling phpinfo();

    Hi vocabul2, As Angus said, phpinfo() is currently disabled. However, I can confirm that your account is using PHP 5.5.24. :) Please let us know if you have any further questions. Thank you,
  5. Dead-i

    Forbidden

    Hi, I can't see a hosting account associated with your forum account. Please could you link your account, by going into the "Support" section in cPanel? :) Thank you,
  6. Dead-i

    Domain name change

    Hi, Your domain name has been changed. :) Thank you,
  7. Dead-i

    Domain name change

    Hi carabinc, We can change the domain for you. What domain would you like to be changed, and what would you like it to be changed to? :) Thank you,
  8. Dead-i

    Having problems connecting to SQL

    Hi, The password in your configuration file is incorrect. Please try resetting your MySQL user's password, and try again. :) Thank you,
  9. Dead-i

    Recovery of old website

    Hi, I'm currently not seeing that domain name in the system. We automatically suspend accounts for inactivity after 31 days, and these accounts are terminated fully after 21 days. Unfortunately, we cannot offer backups for terminated accounts. Please feel free to create a new account, and...
  10. Dead-i

    Softaculous

    Hi aviskipat, On our free hosting service, we have a hard limit on the number of files and directories one account can hold, which is set at 50,000 "inodes". It appears your account has hit this limit, which is probably why you are seeing this error message. I took a quick look at your...
  11. Dead-i

    Unable to add the domain name

    Hi, Please could you provide me with the domain name you are trying to add? :) Thank you,
  12. Dead-i

    Recovery of old website

    Hi, It is likely that your account was terminated for inactivity. Please could I have your domain name, so I can verify that this is the case? Thank you,
  13. Dead-i

    cPanel Port Block Alternative

    Hi Stewart, Unfortunately the only way of logging in to cPanel at this time is by using port 2083. Could you ask your IT department to allow port 2083, perhaps? Thank you,
  14. Dead-i

    Prime upgrade

    Hi, We are currently working on revamping our upgrade system. ;) https://x10hosting.com/community/threads/news.196269/ Thank you,
  15. Dead-i

    Restore Default Original File Directories

    Hi tpbylorg, Unfortunately there is no easy way of resetting your account without deleting and re-creating your account. Is there a specific issue occurring? :) Thank you,
  16. Dead-i

    No access to phpmyadmin

    Hi fernwood, This is now complete. Are you able to access phpMyAdmin? :) Thank you,
  17. Dead-i

    No access to phpmyadmin

    Hi fernwood, Yes, this is most likely happening because many important files have been deleted from your home directory. I'm going to re-create your hosting account momentarily, as this will create these files. This will take a few minutes, and you will be unable to access your account while I...
  18. Dead-i

    No access to phpmyadmin

    Hi fernwood, I took a look at your account, and it looks the contents of your home directory has been deleted. Your home directory contains many important files that cPanel needs to work correctly. Unfortunately there is no easy way for us to restore files in the home directory without us...
  19. Dead-i

    "...you must remove this DNS entry from all servers in the DNS cluster to proceed."

    Hi, Please could you provide me with the domain name that you are trying to add? Feel free to send me a private message (or email me) if you do not wish to post it publicly. ;) Thank you,
  20. Dead-i

    Sorry, we're not able to accept your registration.

    Hi, Please disable your proxy or VPN, and try again. Thank you,
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