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  1. Dead-i

    posting/pming

    Hi, Please could you provide me with the post you are trying to submit? :) Thank you,
  2. Dead-i

    Disk Upgrade

    Hi, Thank you for sending me the validation token. Your account has been upgraded for unmetered disk space. :)
  3. Dead-i

    Disk Upgrade

    Hi p4fx10ho, Thank you for your disk space request. Before we can upgrade your disk space, we need to confirm that the XenForo installation on your account is valid. To do this, please go to your XenForo Client Area, and generate a "verification token". Then, please send me the token, over a...
  4. Dead-i

    FTP Accounts Not Showing + Inodes Exceeded + cPanel Top Links 500 Code

    Hi, I have deleted these emails, and your account is no longer exceeding the inode limit. :) Thank you,
  5. Dead-i

    FTP Accounts Not Showing + Inodes Exceeded + cPanel Top Links 500 Code

    Hi taywhite, This is happening because your account has exceeded its inode limit. We limit the total number of files that an account can have, at 50,000. I took a look at your account, and it appears this you have hit this limit due to approximately 100,000 old cron job emails from 2013. Would...
  6. Dead-i

    posting/pming

    Hi, Please could you provide me with the URL of the error page, and the exact error message that you are receiving? :) Thank you,
  7. Dead-i

    Trouble upgrading my account

    Hi, We are currently in the process of changing our upgrade system. Please check back soon. :) Thank you,
  8. Dead-i

    how long does it take???``

    Hi, Where did you register the domain? :) Thank you,
  9. Dead-i

    how long does it take???``

    Hi langlois, I'm sorry, but I'm not so sure that I understand your question. I took a look at bxwebdesign.com, and it looks like this domain has not been registered. Please could you clarify? :) Thank you,
  10. Dead-i

    Flash MP3 Player

    Hi, Yes, all five songs are playing for me. :) Thank you,
  11. Dead-i

    Flash MP3 Player

    Hi, The audio player at the top seems to be working fine for me. Please could you provide me with some steps to reproduce this? :) Thank you,
  12. Dead-i

    A couple of questions about suspending free accounts.

    Hi, Thank you for your feedback. We are always interested in how to improve our service. :) I've tested the inactivity system on my own account, and I can't see any problems with the inactivity warning emails. I was sent two emails to warn me my account was nearing the end of the inactivity...
  13. Dead-i

    what is my sql DB_HOST ?

    Hi, If you are accessing your MySQL database from your hosting account, you can use localhost as the database host. We do not offer Remote MySQL on free hosting. :) Thank you,
  14. Dead-i

    sq size limit

    Hi, I have restored your database. ;) Thank you,
  15. Dead-i

    ERR_NAME_RESOLUTION_FAILED

    Hi dualsoft, According to a WHOIS report from GoDaddy, your domain isn't pointing to our nameservers. Please make sure your domain is pointing to ns1.x10hosting.com and ns2.x10hosting.com. https://who.godaddy.com/whoisstd.aspx?domain=dualspot.com&prog_id=GoDaddy Thank you,
  16. Dead-i

    Website deleted, please help!

    Hi Jordan, Unfortunately, your account was fully terminated on 17th May, after 31 days of inactivity, and a further 21 days of inactivity after the account was suspended. I apologize for the inconvenience. Thank you,
  17. Dead-i

    Please help 404 error

    Hi, We protect all our customers from common web attacks by running "mod_security" on our free hosting servers. It looks like the data you are submitting is triggering a mod_security rule. What data are you submitting, exactly? :) Thank you,
  18. Dead-i

    Internal server error and other problems

    Hi camzenxbt, This is being caused by a section of the .htaccess file in your "secure" directory, because the RewriteRule line is using an invalid flag. Here's the section that is causing the Internal Server Error: RewriteCond %{REQUEST_FILENAME}.php -f RewriteRule !.*\.php$...
  19. Dead-i

    sq size limit

    Hi cincinyu, I'm sorry to hear that. I'm not so sure where you sent your requests, but our Free Hosting forum is the official method of receiving support. Imports through phpMyAdmin are capped at 50MB. Please could you upload your backup to your account (using your File Manager or FTP), and...
  20. Dead-i

    403 Forbidden message

    Hi Gill, Thank you for reporting this. We run mod_security on our servers, which protects our customers from the most common attacks. It appears that the data you are posting is hitting a mod_security rule, which is why you are seeing this error message. I'm going to forward this issue to our...
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