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Hi, The hosting account associated with that email address was created 2 days ago, but it has been deactivated because the account owner asked for the account to be terminated. When an account requests an account deletion, we suspend the account for approximately 72 hours, before fully deleting...

Hi, Currently, your site is now redirecting to haxfl.x10host.com. This is being caused by a redirection placed at the bottom of your .htaccess file. RewriteCond %{HTTP_HOST} ^haxfb\.com$ [OR] RewriteCond %{HTTP_HOST} ^www\.haxfb\.com$ RewriteRule ^/?$...

Hi sobrinx1, I can see the .htaccess file in your account fine. If you are using the cPanel File Manager, you may need to enable "hidden files" when you access the File Manager. It appears that your website wasn't loading due to an extra line that had been added to this .htaccess file. I...

Hi, I have commented out a few lines in your .htaccess file for you, which was causing the redirection. ;) However, the links on your site are still going to your .x10host.com domain. This is due to the "Board URL" setting in SMF. You should be able to change the Board URL by going into "File...

Hi, This is probably being caused by a redirection placed by your forum software. You might need to change the URL of the board in your SMF settings. If you are still having problems, please check your .htaccess file for the redirection. :) Thank you,

Hi Kireeti, If you are still having this problem, please could you link your forum account to your hosting account? You can do this by going to "Support" in the top right of cPanel, and then "Visit Forums". ;) Thank you,

Hi, This issue should now be resolved. Sorry for the inconvenience. Thank you,

Hi, Please could you confirm that you have changed your domain's nameservers to ns1.x10hosting.com and ns2.x10hosting.com? Since your domain appears to be with 1&1, this guide might help...

Hi post4fun, Your account has been suspended for hosting an illegal version of Invision Power Board. Please create an appeal from your control panel if you feel the suspension is in error, since we cannot handle suspensions on our community forums. You should be prompted to create an appeal...

Hi sartori2, I have removed these backups for you. Please could you try publishing your website again? :) Thank you,

Hi sartori2, I believe you are seeing this error message because your account has currently exceeded its disk quota of 512MB. There appears to be a backup stored on your account. Perhaps it could be removed, to help free some space? :) Thank you,

Hi, What domain name are you trying to add? :) Thank you,

Hi, Yes. You can do this by changing the nameservers of haxfb.com to use ours, and adding it as a "parked" domain. Our nameservers are: ns1.x10hosting.com ns2.x10hosting.com Once you have done this, you might need to change the configuration of any software you are using, so that it is using...

Hi, You can setup your own domain from cPanel, and you shouldn't need special access to do this. What error message are you receiving, exactly? Please refer to our Knowledge Base article for more information. http://x10hosting.com/support/domains/add-domain-name Thank you,

Hi laburnum, The only way of stopping your account being suspended is by logging in to https://x10hosting.com/sso/login Accounts are suspended if the account owner has not logged in there within 31 days. You do not need to take any action after logging in. ;) Unfortunately, accessing your...

Hi, Your website currently appears to be loading correctly for me, with and without the "www." prefix. It is possible that your phone is caching the GoDaddy page. This usually clears up in time, but you may be able to clear your cache on your phone. :) Thank you,

Hi Ryan, Unfortunately our free hosting service is designed primarily for hosting websites, and you would not be able to host a continuously running script, such as a game server. You would need a VPS to host your Minecraft server. Please take a look at our VPS packages: https://x10vps.com/...

Hi, What URL do you see the 403 error message at? I can't seem to find any recent 403 errors for ifly.x10.mx in our logs, from your IP address. Thank you,

Hi, On our free hosting service, we limit the countries that can sign up, due to a significant amount of abuse from certain regions. Currently we do not allow signups from India, due to these restrictions. However, we are actively looking into allowing more countries to sign up. Please check...

Hi, What domain name are you trying to add? :) Thank you,