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Hi Scott, What was the exact line causing this error message? :) Thank you,

Hi Omio, There was an issue with cPanel's FTP cache on your account, which was causing your FTP accounts not to display properly. Your special FTP account was not deleted, but cPanel just wasn't listing it. This should now be resolved. :) Thank you,

Hi Scott, On line 3, you have a closed bracket without a starting bracket. $ProfileURL = $_POST["PRofileURL"]); You could either remove the erroneous closed bracket, or you could prepend $_POST with strip_tags(, like you have done with the other fields. :) Thank you,

Hi Scott, The form in your index.html file doesn't appear to have a <form> tag pointing to your PHP script. If you are sending your email using index.html, please could you replace: <form> with <form method="post" action="questionnairemail.php"> Thank you,

Hi Scott, I took a quick look at the PHP script in your account. It appears that you are sending your email to administrator[@]sjogrens.x10hosting.com. Your free hosting subdomain is an .x10host.com domain instead. Please could you try correcting this, and let me know whether you are still...

Hi Omio, I can't seem to find a hosting account linked to your forum account. Please could you link your accounts by going to "Support" in the top right of cPanel, or provide me with your cPanel username? :) Thank you,

Hi tekinnov, I have parked your domain for you, as we are currently having some issues with DNS queries on xo3. ;) Please could you try again now? :) At this time, credit card is the only payment method available for upgrades to Prime and Illuminated, and we currently do not allow for...

Hi, Please could you try logging in at this link instead with the username "pkmnaxe2", and let me know whether you are able to log in there? :) Thank you,

Hi, I removed the backups, and your account is now using 71MB. They were created in February, so this may have been caused by an old WordPress plugin. :) Thank you,

Hi timmaste, The majority of your space is currently being taken by backups by "wpclone". Considering these files are in your temporary directory, this is not the best place to store them. Do you still need these? :) Thank you,

Hi, You can change the MIME type by adding an AddType line to your .htaccess file. As we are a Linux web hosting service, we do not use IIS, therefore a web.config file is not available. ;) Thank you,

Hi pschlafer, Please could I have the full email address that you are trying to send your emails from? :) Thank you,

Hi magicx10, You can access Softaculous directly from the standard cPanel x3 theme. Please select "Switch Theme" in the top right of cPanel, and click "Switch to cPanel x3". From there, you should see a "Softaculous" icon on your cPanel home page. :) Thank you,

Hi Josh, That's absolutely fine. Since your domain has been transferred to 1&1, there shouldn't be any need to adjust the configuration of the domain on our side. After you set our nameservers at 1&1, your website should work fine. :) Thank you,

Hi, I have parked the domain for you. ;) Thank you,

Hi, Sorry, but your account was deleted on 2nd March due to inactivity. You are free to create a new account if you wish. Thank you,

Hi Peggy, Your account has been upgraded for unmetered disk space. :) Thank you,

Hi alvinx12, Your account has been upgraded to unmetered disk space. :) Thank you,

Hi pintwin173, Are there any firewalls, proxies or VPNs in place that would be blocking port 2083? Many workplaces and schools tend to do this. :) In any case, the inactivity timer is reset when you login to the Account Control Panel. You do not necessarily have to see the cPanel homepage for...

Hi, Your website currently appears to be loading fine for me. Are you still having issues with this? :) Thank you,