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Hi quietda2, Please could I have a link to the page that you are seeing these 503 errors at? Our monitoring doesn't show any major issues in the last couple of days. :) Thank you,

Hi moziux10, Please could I have a link to the page that is showing this error message? :) Thank you,

Hi, What error message are you receiving when you check on your laptop? :) Thank you,

Hi jepper199211, Due to the large amount of abuse we receive on our free hosting service, we limit the countries that can sign up for free hosting. Please see this thread for more information. I apologize for the inconvenience. We do try to update the country restrictions occasionally, so...

Hi, Sorry for the delay. It appears that your test emails are actually being sent, but they are automatically being stopped and discarded by our mail server, as they are triggering our spam filters. I have marked your latest test email as being safe, but please could you try sending an email...

Hi, Your website appears to be loading fine for me at that address. If you are still having issues, please try clearing your cache. Thank you,

Hi stargazer2050, Your index.html file should be showing at your domain name. If you are having difficulties seeing your index.html file, please could I have a link to your website? :) Thank you,

Hi, I'll close this thread, as this was resolved over IRC. If you have any further questions, please create a new thread. :) Thank you,

Hi, Please could you try again now? If you are still having problems, please ensure you are using joomlax1 as your FTP username, and your .x10host.com domain as your FTP "host". Thank you,

Hi, @bmccoy11 is correct. When you are using WordPress's "one-click" update (or an automatic background update), this is downloaded through the server, and is not uploaded through your browser. Please see this article: http://codex.wordpress.org/Configuring_Automatic_Background_Updates Thank...

Hi theanato, It looks like your account has exceeded your maximum disk quota. There is currently a cPanel bug in our "x10Hosting Basic" theme that causes a blank page when the quota is being exceeded. I have forcefully changed your theme to the standard "cPanel x3" theme for the time being...

Hi theanato, What issue are you having logging into the control panel? Are you getting a specific error message? :) Thank you,

Hi, Your special FTP account's credentials will always be the same as your cPanel username and password. You should be able to login by using your .x10host.com domain as the FTP host, and your cPanel username and password. :) Thank you,

Hi, I have changed your domain name. :) Thank you,

Hi hamradi2, I'm sorry, but I'm not so sure that I understand your question. Automatic WordPress updates can be configured from within Softaculous, but your site's WordPress installation has this disabled. There is also a feature built in to WordPress for updates, which you can configure by...

Hi, Please could I have a link to the page that is not working correctly? :) Thank you,

Hi Bradley, The 503 Service Unavailable error message was an issue affecting accounts on xo1 due to an issue with the web server, and I apologize for any inconvenience this caused. To my knowledge, this is the first time such an issue has come up. Additionally, your site now appears to be...

Hi, Your mobile connection's IP address appears to be changing very frequently. For security purposes, cPanel requires that your IP address remains constant, to ensure your session is valid. On a normal internet connection, your IP address will be the same while browsing. Thank you,

Hi, Are you connecting from a mobile network? If so, please could you try using a normal internet connection and let me know if you still have this issue? Thank you,

Hi, Please could you try again now? If you are still having issues, please could you tell me what error message you are getting? :) Thank you,