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Last I heard it was no longer in active use due to the monitoring not being good enough, and management were looking at other options for monitoring and displaying server status.

I just spoke to one of the other staff members, they made some adjustments so could you please try to login now and see if it is working for you now?

That is unfortunately not my area of expertise, but I have reached out to other staff members that are more familiar with that part of the system.

One of the requirements to get upgraded to the unmetered plan is that the hosting account is at least 7 days old, and your hosting account was created today. This means you would currently not meet all requirements right now, but once your account is 7 days old you can post back to request the...

You would not be able to host those files here on a free hosting account due to limitations of the free hosting. This is copied from the terms of service (bold parts by me):

Premium does not have the same restriction as free hosting and would come with unmetered disk space from the start, so yes premium would allow you to use more space for the emails.

With the majority of your diskspace being used up by mail (over 400mb) you are not currently eligible for the free upgrade to an unmetred plam. I would recommend setting up and using a local mail client if you need to keep all emails in the long run, otherwise it may be time to start cleaning...

Are you getting any type of error message? If so what does that say?

I get an index of/ page, meaning the domain works but there's nothing uploaded yet. You likely caught it before it went "live", there's usually a small delay before the new domain information propagates over the Internet. If you continue to have issues reaching the domain you may need to clear...

I don't currently see any issues reaching the xo2 server at this time. I can get to the login page properly and the sites I have tested so far all works fine. Are you still seeing an issue? If so on what exact domain are you seeing problems?

I just replied your own thread.

You're account should now properly be set on basic.

Make sure you do login at: https://x10hosting.com/sso/login Logging in directly to cPanel won't count, only when you use the sso portal the login is actually noted to the account.

It is supposed to work, once signed in the system should let you create a new hosting account under the old email. I'll have to forward this to developers so that they can check what is preventing it from working properly.

You would need to create a database first through the control panel and then import the data into it using phpMyAdmin.

If no one else has taken that domain, and it appears not, you should be able to register it with the new account. There's no way to "reinstate" a deleted account.

Currently you are not eligible for that. One of the requirements are that you use at least half of the initial space, your usage is way lower then that right now. Once you use at least half of the initial space you can make a request and we'll review the account to see if you are then eligible...

Could be your ISP that has a cache on, or it is the dns cache that throws you off as the catch all server that you would reach when a domain is not yet assigned to an account is on a separate server from the actual accounts. If it is confirmed to work for others, and the domain works for me...

Could you please explain further why it is an exact dupblicate of another site, except for the disclaimer saying it is not that other site? The big question I guess is why you need free hosting to develop when it appears to be the exact same as is already live. I would assume the current host...

Once an account is removed from the servers for inactivity (or any other reason), the backups will be removed as well. In reality, there's really no reason to let backups from accounts that no longer exists take up space for any extended period (a day or two they might have been around).