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  1. Dead-i

    need help cant login to myphpadmin

    Hi ultrafir, Sorry I missed you on IRC. I can't see any MySQL databases associated with your account. When was the last time you were able to access your databases? :) Thank you,
  2. Dead-i

    the confirmation link dosen't show in my inbox

    Hi, Please send me an email at william@x10hosting.com from your account's email address, and I'll confirm the account for you. ;) Thank you,
  3. Dead-i

    can't connect with FileZilla FTP

    Hi, Please could you try again with the username "burstmcx", and let me know if you still receive this error? :) Thank you,
  4. Dead-i

    Troubles again...

    Hi, Currently, Varnish does not appear to be caching your account's files, and changes appear to be showing instantly for me on your website. What content is being cached, exactly? Please could I have a link? :) Thank you,
  5. Dead-i

    problem with nameservers

    Hi Antonio, It seems there is a connectivity issue on xo3 causing this problem. We're looking into this now. :) Thank you,
  6. Dead-i

    Host name lost for FileZilla usage after disk crash on my PC

    Hi, Using your main domain name as your FTP "host" should allow you to access your account. Please could you provide me with the contents of your FileZilla error log? :) Thank you,
  7. Dead-i

    Change registration email

    Hi tecnic4, You can change your email address by logging in and selecting "Account Settings" in the top right. There will be an option to alter your account's email address. :) Thank you
  8. Dead-i

    phpMailer Called Mail() Without Being Connected

    Hi, We do not support remote SMTP connections on our free hosting service. You would need to use the mail server on xo2 to send emails. ;) Thank you,
  9. Dead-i

    Account deletion post

    Hi, Thank you for associating your account. We can only process unmetered disk space requests for accounts that have been active for at least 7 days. Please could you ask again in a weeks time? :) Thank you,
  10. Dead-i

    Disk Quota Help

    Hi, There are currently approximately 34,000 files in your .cu.cc domain's directory, and 16,000 in "bangles3". ;) Thank you,
  11. Dead-i

    Can I have more data/resources?

    Hi, What error message have you been receiving, exactly? :) Thank you,
  12. Dead-i

    Mail recive problem from pop

    Hi, Which email address is this? :) Thank you,
  13. Dead-i

    Account deletion post

    Hi, Please could you use the forum account associated with your hosting account, by selecting "Support" in the top right of your cPanel? This is just for verification purposes. :) Just as a note, we currently require that accounts are active for at least 1 week before we upgrade it. ;) Thank you,
  14. Dead-i

    Disk Quota Help

    Hi ndsx10bz, On our free hosting service, we have a hard inode limit in place, where your account can only contain a maximum of 50,000 files and directories. It appears you have hit this limit, which is why you are receiving the quota message. :) Thank you,
  15. Dead-i

    Please delete my account

    Hi, We do offer a free upgrade to Unmetered disk space, if your account meets the requirements. Please see this thread for more information. In any case, you can delete your account by selecting "Account Settings" in the top right of cPanel, and clicking "Delete Account". ;) Thank you,
  16. Dead-i

    Free Hosting Sites are down

    Hi, Your site currently appears to be loading fine for me. Are you still having issues opening your website? Thank you,
  17. Dead-i

    updated website not showing up

    Hi George, I have enabled error reporting for your website, meaning that you can now see PHP errors on your site. I hope this helps in diagnosing the problem. :) Thank you,
  18. Dead-i

    URGENT - I do not recieve any emails

    Hi technido, Please could you provide more information on the email that is not being delivered? What email address are you sending the email from? Thank you,
  19. Dead-i

    Broken mail form and can't submit support tickets on Illuminated

    Hi ccandrsf93, I'm sorry this thread slipped by. I just tried to submit a test message through your Quick Contact form, and it appears that my message was successfully delivered to your "ryan" email address without any issues. Is there a specific message that is not going through, perhaps? :)...
  20. Dead-i

    problem with nameservers

    Hi Antonio, Currently your domain appears to be pointing to different nameservers. Please could you ensure you have changed your nameservers to ns1.x10hosting.com and ns2.x10hosting.com, and try again? Thank you,
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