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Hi, Please can I ask that you run a traceroute to your custom .x10host.com domain, and provide us with the result? I can't see anything on our side that would be interfering with your connection. Thank you,

Hi bdistler, I can't seem to replicate this on our servers. Does this still happen when changing the display_errors variable? This should not alter any of your files, and only changes your account's local PHP configuration. Topic split. :) Thank you,

Hi, Just to expand on what @ChatIndia said, we have also implemented a feature in our cPanel that allows you to globally toggle error reporting, if you don't want to change your files. You can do this by choosing "Select PHP Version" on cPanel x3's homepage, then "Switch to PHP Settings". From...

Hi backint2, Sorry about that. I've now resolved the problem with your WordPress pages, and copied over your Softaculous settings. Please could you check again now? :) Thank you,

Hi, I took a quick look at our mod_security rules, and it looks like that user agent shouldn't cause any problems. We tend to only block bots that are known for abuse, and not search-engines, etc. :) Please let us know if you do have any problems with this particular bot. Moved to Free...

Hi, Unfortunately we cannot officially support Perl on our free hosting service. However, I'm sure there are many alternatives to TFmail available for PHP instead. :) Thank you,

Hi deadviki, I've moved the plugin's files into its parent directory for you, and your site now appears to be loading fine. ;) Thank you,

Hi deadviki, It looks like a PHP error is causing this. I've enabled error reporting for your website, meaning that you should now see the error causing this at your website, rather than the blank page. Judging by the error, it looks like "reportcomments" is causing this. Perhaps you could try...

Hi, This should now be completed. Please could you check whether you can upload images? :) Thank you,

Hi backint2, Yes, I'll restore all your webpages and other files to as they were. :) Edit: I'm now recreating your account. Your website and cPanel account may temporarily go offline while I do this. Thank you,

Hi backint2, Sorry I missed this thread. The error message is showing because there was a problem when PHP was trying to access your temporary folder, which shouldn't happen. I took a look at your account, and it looks like some crucial files in your home directory are missing, which may be...

Hi, Please could you try logging in to phpMyAdmin again now? :) Thank you,

Hi, Please make sure you have entered the correct database details. The "host" should be "localhost", and the username, password and database name should match what you have in cPanel. Thank you,

Hi, Is this still an issue? If so, please could I have the URL of the page that is having problems? Thank you,

Hi, What error message are you seeing? :) Thank you,

Hi realjv3, We provide our free hosting customers with unmetered space, completely free, on request. However, even with the free upgrade, video galleries have a 1GB limit, so this wouldn't help much in your case. :) If you are still interested in unmetered disk space, please see this thread...

Hi wensolut, Please could you try logging in with your email address and password at https://x10hosting.com/sso/login? From there, you should be able to create a new account. :) Thank you,

Hi, This error message was being caused by an invalid line in your .htaccess, which I have now commented out, and a database connection error now appears to be showing. Please could you check your database settings in your wp-config.php file? :) Thank you,

Hi, I'm not so sure why WordPress would be capping your uploads at 8MB, as all our free hosting customers have a PHP upload cap of 16MB. For uploading these larger files, could it be possible to upload the files using FTP instead, to circumvent these file limits? :)...

Hi isaledal, Your script folder had incorrect permissions set, as @ChatIndia suggested, and was set to 644 instead of 755. I've changed the directory permissions for you, and your script directory now appears to be loading. :) Thank you,