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Hi shalva97, I've manually switched your account to cPanel x3. Sorry about that. :) Thank you,

Hi varx10mx, It appears this is being caused because your account has exceeded our inode limit. On free hosting, we limit the total number of files on your account to 50,000 for security reasons, and your account has hit this limit. Perhaps you could remove some files? :) Thank you,

Hi accentco, I can't seem to find anything on our side that would be interfering with your connection. Please could you ensure that there are no firewalls, routers, proxies or VPNs in place that could be blocking port 2083? Many workplaces and schools tend to do this. :) Thank you,

Hi accentco, Are you able to access your website, or is this only affecting your control panel? :) Thank you,

Hi, You should be able to do this by clicking on "Switch Theme" in the top right of your cPanel. What issues are you having when using the self-switcher? :) Thank you,

Hi devboard, Currently the disk space statistics are unavailable in the x10Hosting Basic theme, though this may be added at a later date. Switching to the standard theme, cPanel x3, will reveal the current amount of disk space you are using, as @bdistler said above. If you're running low on...

Hi mattdahe, This was being caused by a malformed line in your .htaccess file. I have now corrected this line, and your site is now loading. :) Thank you,

Hi deafviki, I've moved this to our 3rd Party Scripts forum, as this is not directly related to x10Hosting and we cannot provide official support on it. :) This might be a problem with your WordPress blog's theme. Are you sure the theme is up-to-date? Thank you,

Hi robloxa4, Please could you try again now? :) Thank you,

Hi Ari, Your website appears to be loading fine right now. Are you still receiving this error message? :) Thank you,

Hi, Please could you try resetting your email account's password from within cPanel, and try again? Our logs seem to suggest the password you are entering is incorrect. Thank you,

Hi terrorb2, Is your Android tablet giving a specific error message? :) Thank you,

Hi likerbdx, Unfortunately there is no way of circumventing our country restrictions. Please see this thread for more information. Thank you,

Just to clarify -- we do allow Remote MySQL on x10Premium, but not on free or prime hosting. :)

Hi, What issue are you having when creating a new account? Thank you,

Hi likerbdx, Unfortunately your account was terminated on October 10th, after 21 days of being suspended. We cannot reactivate the account. You are free to recreate the account if you wish, and restore any backups you may have. Thank you,

Hi likerbdx, It appears that your account was suspended in September 2014, and was subsequently terminated due to lack of action in 21 days. Sorry for the inconvenience. You are free to create a new account if you wish. Thank you,

Hi deestrav, Which website is this? If this is a Custom Website where you have created it yourself, you can remove your webpages from your File Manager or FTP, if needed. ;) If this is a Softaculous website, selecting the Remove Website button on your control panel's homepage will completely...

Hi bdistler, I've been looking into this on xo3, and I can't seem to replicate it from my test account. Downloading files using FTP do not seem to produce this code, and I can't see that code matching any of your files. Please do try from another computer and let me know how it goes. :) Thank you,

Hi Andrew, I apologise for the difficulties in creating your parked domain. It appears that your previous account's DNS zone for this particular domain had only partially deleted, and cPanel was failing to recognise that. I've now fully deleted the DNS zone, and I've added it as a Parked Domain...