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Hi Steve, I am very sorry for the trouble you have been having. Is there anything we can do to rectify this? If you really do wish to switch hosts, no authorization is necessary. You can simply change your domain's configuration from your domain registrar, as @bdistler said. ;) Thank you,

Hi, This may be due to your DNS cache, as the site appears to be loading fine for me right now. Please could you try flushing your DNS? :) http://x10hosting.com/wiki/Cache Sorry, but we cannot change account usernames, due to the internal systems that rely on the consistency of account...

Hi, Your WordPress blog was displaying incorrectly because WordPress had not seen the domain change; nothing has been damaged. I have moved all your files to "timmasters.x10.mx", and your site is now displaying correctly. ;) Thank you,

Hi timmaste, Your WordPress site is now available at aditerum.x10.mx. Would you like me to move the files to timmasters.x10.mx? :) Thank you,

Hi, I have changed your main domain name to aditerum.x10.mx. You should now be able to add timmasters.x10.mx as a domain in your cPanel. :) Thank you,

Hi timmaste, I would recommend that you use FTP to upload the archive, and use phpMyAdmin to restore your WordPress database. However, it appears that your account is currently using 500MB out of our initial disk cap of 512MB, which may be why your FTP uploads are failing. ;) If you require...

Hi honeynbu, I have manually switched your cPanel theme to cPanel x3. :) Thank you,

Hi Adam, Your main domain name has been changed, and I have removed the addon domain from your cPanel. Your files are intact. :) Thank you,

Hi Adam, Just to confirm, would you be happy with me changing your account's main domain to ke8afp.x10.mx? :) Thank you,

Hi, Steam's API and another site was blocked manually by our administration due to abuse. However, dotabuff.com is not blocked, and there should be nothing interfering with your connection to this particular site. :) I attempted a simple file_get_contents() request on dotabuff.com, and...

Hi szax10ho, Welcome to x10Hosting! :) We require that your hosting account has been active for at least a week before you can request unmetered disk space. Please ask again in a few days time. ;) Thank you,

Hi, I apologize for the delay. On our free hosting servers, we automatically block all requests to api.steampowered.com, due to abuse. Thank you,

Hi Owen, Unfortunately we can only change your main account domain to an x10Hosting subdomain, and your .co.uk would need to stay as a Parked or Addon domain. We can change your main domain to an .x10host.com, .x10.mx, .x10.bz, .elementfx.com or .pcriot.com domain of your choice. ;) Thank you,

Hi, Please could I have a link to an image showing the Access Denied message? Thank you,

Hi gigasea, Welcome to x10Hosting! :) On our free hosting service, an individual account's CPU limit is capped at 75% of one core, which should be perfect for most websites. If you do manage to hit this limit, however, we will not suspend your account, but your website would be temporarily...

Hi, This has now been resolved. Please could you try again? :) Thank you,

Hi, This has now been resolved. Please could you try again? :) Thank you,

Hi, This has now been resolved. Please could you try again? :) Thank you,

Hi, What error message are you receiving, exactly? :) Thank you,

Hi ace_case, Please could I have a link to the page showing the 500 Internal Server Error? :) Thank you,