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  1. Dead-i

    Moving to another hosting company

    Hi Steve, I am very sorry for the trouble you have been having. Is there anything we can do to rectify this? If you really do wish to switch hosts, no authorization is necessary. You can simply change your domain's configuration from your domain registrar, as @bdistler said. ;) Thank you,
  2. Dead-i

    How to migrate a Wordpress site?

    Hi, This may be due to your DNS cache, as the site appears to be loading fine for me right now. Please could you try flushing your DNS? :) http://x10hosting.com/wiki/Cache Sorry, but we cannot change account usernames, due to the internal systems that rely on the consistency of account...
  3. Dead-i

    How to migrate a Wordpress site?

    Hi, Your WordPress blog was displaying incorrectly because WordPress had not seen the domain change; nothing has been damaged. I have moved all your files to "timmasters.x10.mx", and your site is now displaying correctly. ;) Thank you,
  4. Dead-i

    How to migrate a Wordpress site?

    Hi timmaste, Your WordPress site is now available at aditerum.x10.mx. Would you like me to move the files to timmasters.x10.mx? :) Thank you,
  5. Dead-i

    How to migrate a Wordpress site?

    Hi, I have changed your main domain name to aditerum.x10.mx. You should now be able to add timmasters.x10.mx as a domain in your cPanel. :) Thank you,
  6. Dead-i

    How to migrate a Wordpress site?

    Hi timmaste, I would recommend that you use FTP to upload the archive, and use phpMyAdmin to restore your WordPress database. However, it appears that your account is currently using 500MB out of our initial disk cap of 512MB, which may be why your FTP uploads are failing. ;) If you require...
  7. Dead-i

    Server 500 Error

    Hi honeynbu, I have manually switched your cPanel theme to cPanel x3. :) Thank you,
  8. Dead-i

    I need my primary url changed

    Hi Adam, Your main domain name has been changed, and I have removed the addon domain from your cPanel. Your files are intact. :) Thank you,
  9. Dead-i

    I need my primary url changed

    Hi Adam, Just to confirm, would you be happy with me changing your account's main domain to ke8afp.x10.mx? :) Thank you,
  10. Dead-i

    PHP get_file_contents() limitations

    Hi, Steam's API and another site was blocked manually by our administration due to abuse. However, dotabuff.com is not blocked, and there should be nothing interfering with your connection to this particular site. :) I attempted a simple file_get_contents() request on dotabuff.com, and...
  11. Dead-i

    Hosting Account Space Upgrade

    Hi szax10ho, Welcome to x10Hosting! :) We require that your hosting account has been active for at least a week before you can request unmetered disk space. Please ask again in a few days time. ;) Thank you,
  12. Dead-i

    PHP get_file_contents() limitations

    Hi, I apologize for the delay. On our free hosting servers, we automatically block all requests to api.steampowered.com, due to abuse. Thank you,
  13. Dead-i

    Deleting site/domain marked as 'main'

    Hi Owen, Unfortunately we can only change your main account domain to an x10Hosting subdomain, and your .co.uk would need to stay as a Parked or Addon domain. We can change your main domain to an .x10host.com, .x10.mx, .x10.bz, .elementfx.com or .pcriot.com domain of your choice. ;) Thank you,
  14. Dead-i

    Drupal Image Upload - Access Denied

    Hi, Please could I have a link to an image showing the Access Denied message? Thank you,
  15. Dead-i

    Questions :D

    Hi gigasea, Welcome to x10Hosting! :) On our free hosting service, an individual account's CPU limit is capped at 75% of one core, which should be perfect for most websites. If you do manage to hit this limit, however, we will not suspend your account, but your website would be temporarily...
  16. Dead-i

    Cpanel And FTP Not Working

    Hi, This has now been resolved. Please could you try again? :) Thank you,
  17. Dead-i

    Can't Access FTP

    Hi, This has now been resolved. Please could you try again? :) Thank you,
  18. Dead-i

    Http Error 404?

    Hi, This has now been resolved. Please could you try again? :) Thank you,
  19. Dead-i

    I can't save my website.

    Hi, What error message are you receiving, exactly? :) Thank you,
  20. Dead-i

    .htaccess error

    Hi ace_case, Please could I have a link to the page showing the 500 Internal Server Error? :) Thank you,
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