Search results

  1. Dead-i

    Help! Hacker is getting into my site!

    Hi konnecte, The only way a user can access your cPanel is by logging in with your password. Please could you try changing your password, by going to Account Settings in the top right? :) Thank you,
  2. Dead-i

    Tried to migrate Beta site - not working

    Hi honeynbu, Currently, it appears that honeynbutter.com is simply embedding a frame that points to your x10Hosting subdomain. I would recommend against this, since linking your site directly to our servers is a much more effective approach. :) To do this, you can point your domain's...
  3. Dead-i

    HTTP error 404 when attempting to use File Manager.

    Hi tstdevs, Please could you try again now? If you are still having issues, please could you provide me with your FTP logs? :) Thank you,
  4. Dead-i

    HTTP error 404 when attempting to use File Manager.

    Hi mystfel2, I apologize for the issues you have been having on our new free hosting server. It appears xo6's FTP connections were being interfered with by our system firewall, creating timeouts. This should now be resolved, and the issue with the file manager on our Basic theme will be looked...
  5. Dead-i

    Unable To Login My Account

    Hi, I have merged your threads into one, to help keep the forum clean. Please could you try logging in to cPanel from the direct link @ChatIndia provided, using the username "spoiledm" rather than your email address? :) Thank you,
  6. Dead-i

    Proper Newbie!

    Hi Dave, Before you can upload your website, you will need to export your Serif X5 project. Fortunately, you can use Serif's "Publish Site" feature to do this. ;) Please see this page for more information on how to publish your website with Serif...
  7. Dead-i

    Problem with uploading

    Hi, On our free hosting service, we run a Varnish cache server, which temporarily caches static pages. This is very beneficial when looking to improve page loading times, but can sometimes cause problems when actively developing your website. Fortunately, you can disable Varnish caching, by...
  8. Dead-i

    Proper Newbie!

    Hi Dave, Welcome to x10Hosting! You can upload your website to x10Hosting by using an FTP program, such as FileZilla. At the top of FileZilla, you should be able to set some connection details. Your "host" is riversidetestp.x10.bz, and your username is riversi4. Your password is the same as...
  9. Dead-i

    Lost All Details

    Hi, In FileZilla, you can use your domain name as the "Host", and your cPanel credentials as the username and password. In the case of your .x10.mx domain, the username would be "oralhist" and the password would be the same as the one you use to access cPanel. ;) Thank you,
  10. Dead-i

    Error 403!

    Hi signedll, It appears that the IP address you are connecting from has been blacklisted by a third-party, as it is a known spamming IP, which is why you are seeing the 403 Forbidden error message. Please could you try restarting your router, and let me know whether you still receive the 403...
  11. Dead-i

    Lost All Details

    Hi oralhist, The email address for your .bz website is an @oralhistory.co.uk email address. Please could you ensure this is the email address you are providing to the "I have forgotten my password" form? :) Thank you,
  12. Dead-i

    Can't Access Databases

    Hi Jared, Strangely, it looks like MySQL locked up on our new server, xo6. Although the system restarted MySQL before I could, I'll keep watching MySQL on this server, in case this happens again. ;) Thank you,
  13. Dead-i

    Account suspended

    Hi racingfo, Your account is currently suspended for inactivity. It has not been deleted, so it is strange that you would be getting a message suggesting that it has been. Please could you try logging in with "thetippi" as your username, and let me know whether you still receive this error...
  14. Dead-i

    Where can you view your usage?

    Hi sociali2, Currently we only log statistics such as CPU usage and memory usage. Unfortunately this is not yet available in the x10Hosting Basic theme, and you will need to switch to the standard cPanel x3 theme to see these statistics. You can do this by selecting "Switch Theme" in the top...
  15. Dead-i

    A neighbor can not open a free-hosting account

    Hi bdistler, This seems to be caused by a browser extension. What extensions is your neighbor using? Thank you,
  16. Dead-i

    upgrade features

    Hi nishan, No, the maximum execution time applies to PHP, and does not affect any actions through cPanel. ;) Thank you,
  17. Dead-i

    PDO Error

    Hi, This has now been completed on your server. :) Thank you,
  18. Dead-i

    Thanks and cheeky question

    Hi leedstem, Your account has been upgraded to Unmetered disk space. :) Thank you,
  19. Dead-i

    Try to change PHP version or settings: User xxxxx not allowed in CageFS

    Hi semsemx1, Sorry for the inconvenience. We're performing some quick maintenance on some of our free hosting servers right now. This will be completed shortly. ;) Thank you,
  20. Dead-i

    PDO Error

    Hi ou7l4w, Sorry for the inconvenience. We're performing some quick maintenance on some of our free hosting servers right now. This will be completed shortly. ;) Thank you,
Top