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Hi tplrpgpc, Sorry I missed your reply. I have changed your domain name. :) Thank you,

Hi dart18pt, Welcome to x10Hosting! You can restore your files by uploading the files using FTP, and restoring the database by using phpMyAdmin's "Import" feature. :) Thank you,

Great to hear everything's back up and running! :) Yes, I'm part of the free hosting support staff. ;) Thank you,

Hi dopetek, It looks like the board URL specified in Settings.php was also incorrect. Sorry I didn't pick up on that earlier. I've changed it for you; please could you try again? :) Thank you,

Hi dopetek, The current value of $db_passwd in Settings.php is incorrect. Please could you try resetting the password for the database user "fibx10m2_FIB" and try again? :) Thank you,

Hi dopetek, In that case, you will need to use fibx10m2_FIB as your database username. ;) Thank you,

Hi dopetek, Yes. From there, you can see your database name and the username you will need to put in Settings.php. ;) Thank you,

Hi dopetek, If you have already created your MySQL database, you will need to change the "$db_name", "$db_user" and "$db_passwd" lines in your Settings.php file accordingly. :) Thank you,

Hi dopetek, You will need to alter your SMF forum's configuration so that the database details match the database you have created in your cPanel. You can do this by editing your Settings.php file. :) Please see this wiki article for further information on setting up MySQL. Thank you,

Hi, Great to hear! Your account's mail delivery setting had been somehow set incorrectly. I changed it so that all incoming mail went to the right place. :) Thank you,

Hi dopetek, It looks like there were some brief issues on the server "xo5" for about 3 minutes. Sorry about the outage; this isn't a regular occurrence. :) Thank you,

Hi, Sorry, but we do not allow remote MySQL connections on our free hosting service. Please see this wiki article for further information. Thank you,

Hi, Please could you try changing the "width" attribute to just "100%"? In the page you provided, it looks like the current "width" attribute is making the iframe overflow in the parent div. <iframe src="http://ncisboon.boards.net" width="100%" height="100"> Thank you,

Hi estudiol, I've force-saved the current state of the site builder. Sorry for the inconvenience.

Hi estudiol, Great to hear! Please let me know if you have any further issues. :) Thank you,

Hi, I'm sorry to hear you're still having issues with our site builder. Just to confirm, would you be happy with me completely resetting the site? Thank you,

Hi Jason, Yes, our Prime upgrade allows for a total of 4 subdomains. Please see this wiki article for further information. :) Thank you,

Hi, I recommend that you send any inquiries related to x10Premium to sales@x10premium.com, as we cannot provide official support for x10Premium over our free hosting support forums. :) Thank you,

Hi mckx10m2, Please could you try again now? :) Thank you,

Hi, What issues were you having with these applications exactly? The applications are all tested by Softaculous themselves, but not by us. I haven't come across any applications that are failing to install properly, so far. :) Thank you,