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  1. Dead-i

    phpMyAdmin slow download

    Hi semsemx1, This is due to the strange method that phpMyAdmin uses to generate the export file. As you download the phpMyAdmin export file, phpMyAdmin is still trying to generate the file as you download it. Near the start of the download, phpMyAdmin is still beginning to generate the file...
  2. Dead-i

    FTP Down - Server Not Found

    Hi droganx1, Your website appears to be loading fine for me at this time. Are you still having issues with this? If so, please could you try clearing your cache? :) Thank you,
  3. Dead-i

    Account Suspended Re-Appeal

    Hi dawuhx10, Have you submitted an appeal from your control panel? :) Thank you,
  4. Dead-i

    Is x10 down?

    Hi arniep36, Your website currently appears to be loading fine for me, and I can't see anything on our side that would be interfering with your connection. Please could you try clearing your cache? Thank you,
  5. Dead-i

    My ISP says I am blacklisted and I need to talk to my web host

    Hi designre, I can't see anything on our side that would be interfering with your connection. Please could you run a traceroute to your .x10.mx domain, and provide me with the result? :) Thank you,
  6. Dead-i

    My ISP says I am blacklisted and I need to talk to my web host

    Hi designre, Unfortunately we cannot affect decisions made by your ISP. Please could you request further details from your ISP? :) Thank you,
  7. Dead-i

    My ISP says I am blacklisted and I need to talk to my web host

    Hi designre, I would recommend that you ask your internet provider about this, as we cannot control the filters that it imposes. We take abuse very seriously, and we are more than happy to deal with any malware or spyware that may be hosted on a site on x10Hosting. :) I would encourage your...
  8. Dead-i

    My ISP says I am blacklisted and I need to talk to my web host

    Hi designre, Just to clarify, is it your internet provider that is blocking access to your website? Have they specified any reason why? :) Thank you,
  9. Dead-i

    My ISP says I am blacklisted and I need to talk to my web host

    Hi designre, What are you having trouble accessing, exactly? Are you able to access your cPanel, or your website? :) Thank you,
  10. Dead-i

    GET to /index.php not supported

    Hi, Please could I have the exact URL you are sent to when you see this error message? :) @caftpx10 The version of mod_security we use does not allow for user toggling, as far as I know. ;) Thank you,
  11. Dead-i

    GET to /index.php not supported

    Hi, There appears to be no hosting account associated with the forum account "dopetek". Please could you post from the forum account associated, by going to Support in the top right of your cPanel? :) Thank you,
  12. Dead-i

    x10 domain change

    Hi Tplrpg, Your account does not appear to be associated with the forum account "Tplrpg". Please could you post from the forum account linked to your hosting account, which is "tplrpgpc"? :) Thank you,
  13. Dead-i

    503 Error

    Hi dreambo4, Are you still receiving this error message? If so, please could you provide me with the URL of the page giving this error? :) Thank you,
  14. Dead-i

    SiteBuilder hangs with "page loading" stuck around 75%

    Hi estudiol, Please could you try again now? :) Thank you,
  15. Dead-i

    Domain name change

    Hi andrelev, As you now have a new domain name, you will need to change your Site URL in WordPress's configuration. Please see this article for more information. :) I'm very sorry about that; I have corrected this. Thank you,
  16. Dead-i

    Help! How do you go into the MySQL databases and delete tables and such?

    Hi devboard, You can manage your MySQL database's tables from phpMyAdmin, which you can access from your cPanel homepage. :) Thank you,
  17. Dead-i

    I've just signed up. What is the best way to change my domain name?

    Hi andrelev, Your domain name has been changed. ;) Thank you,
  18. Dead-i

    getting redirect message for new website

    Hi kellytec, I apologize for the inconvenience this has caused. Yesterday, an issue with one of our two nameservers was identified, where this nameserver was incorrectly sending a few domains to the "Redirecting" page. This meant that some visitors were being sent to the right place, while...
  19. Dead-i

    Issue with domain

    Hi Pandaz, You could upload your HTML files directly to your "public_html" directory, amongst the "news", "soi", and "sos" directories, which would make them appear at your domain's root. :) The file you upload will appear as the homepage, assuming it is named "index.html". ;) Thank you,
  20. Dead-i

    Issue with domain

    Hi Pandaz, If you have already created the HTML and CSS files yourself, you can upload them to your hosting account using FTP or through your cPanel File Manager. :) Please see this wiki article for more information: https://x10hosting.com/wiki/How_to_Upload_Files_to_Your_Website Thank you,
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