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  1. Dead-i

    My Site Won't Open

    Hi, That would be fine just without the http:// bit, like this: tracert bobandderwin.x10.mx Thank you,
  2. Dead-i

    My Site Won't Open

    Hi, I can't see anything that might be stopping your connection. Please could you try doing a traceroute to your website address and provide me with the output? :) Thank you,
  3. Dead-i

    Y'all remember me?

    Hi! :eek:
  4. Dead-i

    My Site Won't Open

    Hi, Your website appears to be loading fine for me right now. What error message are you receiving? :) Thank you,
  5. Dead-i

    Error messages when trying to log in Wordpress.

    Hi polishma, We recognise that many of our users use WordPress, and for that reason, our Varnish configuration is purposefully designed to rate limit requests to any WordPress site's login page automatically. This means that any possible brute force attempts to WordPress' Login will be...
  6. Dead-i

    Cron Jobs stopped

    Hi, The cron daemon seems to be running fine right now on xo1, but I can't see any cron jobs listed internally under your account. Please could you verify that your cron jobs are still listed in cPanel, under "Cron Jobs"? :) Thank you,
  7. Dead-i

    Website is redirecting to X10 Hosting

    Hi, Your website appears to be loading fine for me. If you are still having issues, please could you try clearing your cache and flushing your DNS? :) Thank you,
  8. Dead-i

    problemas con cpanel

    Hi, This was being caused by a permission issue with your account. This should now be resolved. :) Thank you,
  9. Dead-i

    Hosting Account Space Upgrade

    Hi, You have been upgraded to Unmetered disk space. ;) Thank you,
  10. Dead-i

    Hosting Account Space Upgrade

    Hi, Your account has been upgraded to Unmetered disk space. ;) Thank you,
  11. Dead-i

    Redirected

    Hi, Your domain name is tabletopgrafitti.x10host.com (note that there is no -ing on the end of x10host in user-created domains). ;) Thank you,
  12. Dead-i

    Login Redirect Loop

    Hi oregonli, I have removed your IP address from the system firewall, since the "Login is invalid" message will also appear if your IP address is blocked (and not just if your credentials are wrong). ;) Thank you,
  13. Dead-i

    Consistent logging out and validating credentials...

    Hi, Your IP address was automatically blocked by our system firewall. I have removed the block. :) Thank you,
  14. Dead-i

    Forum Issues

    Hi, In regards to the shoutbox, please could you try disabling Varnish caching and try again? You can do this by adding the following line to your .htaccess file: Header set Cache-Control "max-age=0, private, no-cache, no-store, must-revalidate" Thank you,
  15. Dead-i

    Login Loop

    Hi, Are you still experiencing these issues? It looks like your IP address is not blocked at this time. :) Thank you,
  16. Dead-i

    Redirected

    Hi, Please could I have a link to the page that is loading incorrectly? Your .x10host.com domain appears to be loading fine for me right now. :) Thank you,
  17. Dead-i

    Redirect on Login error

    Hi, @loadin35 Your IP address was automatically blocked by our system firewall. I have removed the block. :) @unclegre Your IP address does not appear to be blocked right now. We are, of course, aware of the recent false-positives with our firewall, and we're looking into why this may be...
  18. Dead-i

    Login Redirect Loop

    Hi, Your IP address was automatically blocked by our system firewall. I have removed the block; please could you try again now? :) Thank you,
  19. Dead-i

    Redirect loop on login

    Hi, Your IP address was automatically placed in our system firewall. I have removed the block. :) Thank you,
  20. Dead-i

    Hosting Account Space Upgrade

    Hi, Your account has been upgraded to Unmetered disk space. :) Thank you,
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