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Hi, In that case, please could I have your free hosting account's cPanel username, or something I can use to identify your account. :) Thank you,

Hi asasin, The hosting account associated with the forum account "asasin" appears to be on x10Premium's hosting. Is this an x10Premium account? If so, please open a ticket there instead, and I'm sure a member of our x10Premium support team will be willing to help. ;)...

Hi, Your website appears to be loading fine right now. Are you still getting this error message? :) Thank you,

Hi, You should now be able to login to your cPanel. :) Thank you,

Hi, Yes, it is a similar process for changing your Hosting Account's email address. :) You can change your email from within cPanel, by selecting "Settings", as shown here: You can then change your "Contact Email", as shown here: Please let me know if you have any issues when doing...

Hi, On free hosting, we limit the number of files an account can hold to 50,000. It appears that you have hit this limit, which is why you are seeing this error message. Are there any unwanted files you could remove, perhaps? :) Thank you,

Hi, You can change the email address associated with your account by going to "Settings" in the top right corner. From there you can alter your "Contact Email". You will be asked to verify the email that you enter. :) Thank you,

Whoops, sorry I missed that. Great to hear you got it working, though. We recently implemented some extra security measures on our free hosting that blocks suspicious connections, which is why you may have been having problems when connecting with your proxy. :)

Hi lucyhywx, I have corrected the issue affecting your addon domains, as it appears that the suspension had not fully lifted. Sorry for any inconvenience caused. Thank you,

Hi wrestles, Are you able to access your control panel? :) Thank you,

Hi, There was an issue with your domain's DNS record. I have corrected this, and your site should now be loading fine. :) If you continue to have issues loading your site, this may be due to DNS propagation. In which case, you may be able to hurry the process by clearing your cache and...

Hi Jordan, Sorry, but it appears that another user was running some queries that caused a high amount of resources to be used on xo2's MySQL server. This should now be resolved, and I'm looking into why this may have happened. ;) Thank you,

Hi zhengwen, The deletion message was a mistake on our part, and was caused by the maintenance we performed on our login servers a couple of days ago. This should now be resolved. Are you now able to log in to your control panel? :) Thank you,

Hi, We're performing some maintenance on our login servers right now, to resolve some issues affecting a small number of accounts as a result of yesterday's maintenance. Please see our status blog for further updates. Thank you,

Hi Allan, We're performing some maintenance on our login servers right now, to resolve some issues affecting a small number of accounts as a result of yesterday's maintenance. Please see our status blog for further updates. Thank you,

Hi, On our free hosting servers, you can backup your databases by using the Export feature in phpMyAdmin, and your files can be downloaded through FTP. :) Thank you,

Hi, What is the typical value of the "action=" parameter in the request ($edit)? Please could you also provide an example of the data sent in the POST request (post_data)? :) Thank you,

Hi, Before we can upgrade your disk space, we require that your account has been active for at least 7 days. Please ask again in a weeks time. :) Thank you,

Hi Ben, This was indeed being caused by emails. There were over 100,000 old cron emails from February stored in your account, which I have now deleted. Please could you try again now? Thank you,

Hi, Your account has been upgraded to Unmetered disk space. :) Thank you,