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Hi, On our free hosting service, we run a Varnish cache server, which temporarily caches static pages. This is very beneficial when looking to improve page loading times, but can sometimes cause problems when actively developing your website. Fortunately, you can disable Varnish caching, by...

Hi konnecte, Please could you provide me with the exact error message that phpMyAdmin is giving? :) Thank you,

Hi, xo4 appears to be online right now. Are you still having issues logging in? :) Thank you,

Hi ebookx10, The $_SERVER['DOCUMENT_ROOT'] variable appears to be set fine on your account's server, xo3. :) Thank you,

Hi, Please could you paste what appears in the FileZilla console when you connect? :) Thank you,

Hi asasin, I can't see any recent blocks by ModSecurity on your account, suggesting that this may not be an issue with mod_security. Are your file permissions correct? :) Just to clarify, we do not allow for accounts to individually disable mod_security at this time. We are tweaking...

Hi, Your FTP username is arsfilmp, and your password is the same as the one you use to login to your control panel. :) You can add your .tk domain by changing your domain's nameservers to ns1.x10hosting.com and ns2.x10hosting.com. Then, you can add the domain in your cPanel as a Parked Domain...

Hi abdprodu, All the files that you would like to show on your .x10host.com website must be placed into the "public_html" folder in your home directory. :) Thank you,

Hi arsfilmp, Yes, you can use FileZilla to upload your files to your web hosting account. You can connect by using your domain name (.x10host.com) as the "Host", and your cPanel credentials for the "username" and "password". The port is 21. :) Thank you,

Hi, The server, xo4, is now back online. Thank you for your patience. :) Thank you,

Hi, The server, xo4, is now back online. Thank you for your patience. :) Thank you,

Hi, The server is now back online. Thank you for your patience. :) Thank you,

Hi, The server, xo4, is now back online. Thank you for your patience. :) Thank you,

Hi, The server, xo4, is now back online. Thank you for your patience. :) Thank you,

Hi, Yes, this is just a problem on our side. :) We do require that accounts login to their Control Panel at least once every 31 days. That is not the cause of this particular problem, however. ;) Thank you,

Hi, The server you are on is currently having some problems. We are looking into this now, and I will let you know once it is back online. :) Please see this website for further updates: http://status.x10hosting.com/ Thank you,

Hi, Sorry, we can only give support in English, as we do not have any Spanish support staff on free hosting.

Hi, That's absolutely fine. Our Terms of Service only disallows having multiple accounts per individual; you're fine to host a website for your friend. ;) We are actively looking into the issues on your server, xo4, and I'll let you know once things are back online. :) Thank you,

Hi brando47, You can create a database directly from your cPanel, by selecting "Databases" from your cPanel's homepage. From this page, you should then be able to create a MySQL database, and a MySQL user to assign to your newly created database. ;) This database will automatically show in...

Hi, Please could you provide a full URL to the page that is throwing this error message? :) Thank you,