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Hi vivegami, It seems that you had hit the disk space limit on your account, and you were using the x10Hosting Basic theme. There is currently an issue with our Basic control panel where it will fail to load if the disk quota has been hit, which is why you were seeing a blank page. I've...

Hi ajstetson17, The xo4 server appears to be functioning fine at this time. Please could you verify that there are no proxies, firewalls, routers, VPNs, etc that could be blocking you from accessing port 2083? Many workplaces and schools do tend to do this, and you appear to be behind an...

Hi matcat9, In your .htaccess file, you had a "SetEnv" line causing issues. I've commented out the line for you, and your site is now loading fine. :) I've also switched your account over to cPanel x3 manually. ;) Thank you,

Hi swordbellums, It appears that you have a .htaccess file in your public_html. However, you also have a .htaccess file in your home directory itself, with the simple line "RedirectMatch .*". This was causing the internal server error, and I've renamed it to "htaccess" for you. :) Thank you,

Hi angryga2, Thank you for the request. I've changed your domain, and you should see the change in just a minute. :) Thank you,

Hi Josiah, I've just run a test script on your server, xo3, using purely session_start() and session_id(), and it appears to be working fine. Please could you provide me with the PHP code that is doing this? :) Thank you,

Hi hecrowell, We normally don't provide third party software support, but I've noticed that in the file "core/app.config.php", you can specify an ERROR_LEVEL on Line 33, which is set to E_ALL ^ E_NOTICE by default. If you change this value to the string you provided above, this should fix this...

It has been brought to our attention that there is a critical security vulnerability affecting Drupal installations. This vulnerability poses the possibility of a potential MySQL injection attack, and this attack can be exploited anonymously. We would highly recommend that you ensure that your...

Hi snrx10m2, In your .htaccess file, you had an incorrect AddType specified. I've fixed the AddType for you, and your site is now loading. :) Thank you,

Hi hecrowell, The PHP strict standards errors are being caused because of the source code of phpVMS is designed to work with an older version of PHP, and is using certain code incorrectly. On x10Hosting, we run modern versions of PHP, which is why you are seeing these messages. However, these...

Hi lpilonx1, It's great to hear that you're interested in our x10Premium service! All of our premium hosting support is primarily conducted through both our ticketing system and, for sales, through email. Please could you email sales@x10premium.com with any questions that you have? :) Thank you,

Hi mattura, I'm sorry to hear that you're having issues with our self-switcher! I've switched your theme manually to cPanel x3. :) Thank you,

Hi dawuhx10, Thank you for the request. I've upgraded your disk space to Unmetered, and you should see the changes take effect in a minute. :) Thank you,

Hi, It seems that this has since been resolved. Sorry about that. :) Thank you,

Hi, It seems that this has since been resolved. Sorry about that. :) Thank you,

Hi kiteking, Sorry about that. This should now be resolved. :) Thank you,

Hi jcsllcx1, It appears that your site builder project has the "About Us" page set as the default page. Fortunately, this can be easily fixed. :) Please go to the dropdown in the top right corner, and select "Edit Menu" at the very bottom. Then, please select your desired home page on the...

Hi eotdw85, Unfortunately, if you are seeing that message, it appears that your account was terminated due to prolonged inactivity. Since you signed up for your account, we have implemented certain country restrictions on our free hosting, due to a significant amount of abuse we have received...

Hi Jared, In the forum software you are using, there may be a configuration setting somewhere that specifies the site URL. Please could you ensure that this configuration setting is set to your .org domain? :) Thank you,

Hi Jose, You should get an email with the Subject line "Email Confirmation" with a link, though this can often end up in Spam/Junk folders. If you have still not received your confirmation email, please send me an email at william[@]x10hosting.com and I'll confirm it. :) Thank you,