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  1. Dead-i

    Hi everyone!

    Hi Jose, Welcome to x10Hosting, and I'm sorry to hear that you're having issues signing up for an account. Are you still getting this error now, and if so, at what URL precisely are you receiving it? :) Thank you,
  2. Dead-i

    Requesting Upgrade of Disk Space

    Hi dartink, Thank you for your request. I've upgraded your disk space limit to Unmetered. ;) Thank you,
  3. Dead-i

    My website won't update

    Hi pxnibiru, On our free hosting service, we run a cache server, which automatically caches static pages to help boost website speeds. Although this is very useful, it can be difficult when you want to make changes to these static files, as users will not see the change for several minutes. You...
  4. Dead-i

    Account suspension

    Hi ramonagr, Your account appears to have been successfully unsuspended, and I can see your site builder site fine there. :) Thank you,
  5. Dead-i

    Error 500, Disk Quota Exceeded, HTACESS error on free hosting

    Hi sgtz47, Sorry, this is unfortunately a limit that has only been enforced mainly over the last few weeks. You're more than welcome to download the files if you wish before removing them, rather than simply delete them. :) Thank you,
  6. Dead-i

    Error 500, Disk Quota Exceeded, HTACESS error on free hosting

    Hi sgtz47, On our free hosting accounts, we have a hard limit set on the number of files an account can store for security reasons. It appears you have hit this hard limit, by storing nearly 60,000 individual files on your account, with 50,000 being our limit. Perhaps you could remove some...
  7. Dead-i

    Issue With x10hosting

    Hi schedul4, Just to verify, are you following the green button that is on the "not able to find your hosting account" page to signup again? :) Thank you,
  8. Dead-i

    Error 503 Backend fetch failed

    Hi loyalg, The 503 error you are receiving is caused when a response is not received from your script in a timely matter. At a guess, by looking at your MySQL configuration, it is possible that this is due to a misconfigured database user, as it appears that your database user has not been...
  9. Dead-i

    Can't get to control panel

    Hi amarchan, What error message are you getting exactly when logging in to your cPanel? :) Thank you,
  10. Dead-i

    404 errors

    Hi radella, This appears to have been a problem with your domain's DNS entry. I've fixed the broken DNS entry, and your site is now loading fine. Please note that it may take some time for the changes to take effect due to DNS propagation. If you're still getting the 404 errors, you could flush...
  11. Dead-i

    Account Suspended?

    Hi hecrowell, It appears there is no account associated with your forum account "hecrowell". What is your cPanel username, or your domain name? :) Thank you,
  12. Dead-i

    Free hosting 'gateway timeout'

    Hi ralphius, We were having a few issues on xo1 earlier. This now appears to be resolved. ;) Thank you,
  13. Dead-i

    Account Suspended - Inactivity

    Hi grooves2, This should now be resolved for your account. :) Thank you,
  14. Dead-i

    Email Not Sending

    Hi appgoons, Sorry about the delay. The issues regarding emails should now be resolved. Please could you try again now? :) Thank you,
  15. Dead-i

    email accounts not working

    Hi sativiea, The issues regarding emails should now be resolved. Please could you try again now? :) Thank you,
  16. Dead-i

    Files not uploading via FTP

    Hi mikelons, Currently FTP uploads on xo1 appear to be functioning normally, and I can't see anything on your account that would prevent you from uploading. What is the exact error message that FileZilla is giving you? :) Thank you,
  17. Dead-i

    Error on index.php

    Hi Hecrowell, This appears to be a mistake in the source code that you have downloaded. Please could you ensure that you are running the most up-to-date version of "phpvms"? :) Thank you,
  18. Dead-i

    Can't Log into x10hosting

    Hi SCDesign1987, Your account is fine, and there is nothing wrong with your cPanel, suggesting this may be an issue with your connection. Could you please try on a different connection and let me know how it goes? :) Just to back up what @caftpx10, genuine x10Hosting staff will never ask for...
  19. Dead-i

    Account suspended

    Hi srgycele, This should now be resolved for your account. :) Also, you can create a new topic by clicking the button in the top right corner of the Free Hosting forum: Thank you,
  20. Dead-i

    Account won't unsuspend

    Hi, I've also fixed this for both of your accounts. :) Thank you,
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