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Hi Danyelle, Please could you use the "Switch Theme" button in the top right of your x10Hosting Basic control panel, next to "Logout"? :) Thank you,

Hi danyelle, Magento should be working fine on our free hosting service, and we do offer web hosting designed to work with software such as Magento. Do these PHP values actually prevent Magento from performing its operations normally? 30 seconds should be plenty of time for execution time, and...

Hi cooldud2, It seems that you had hit the disk space limit on your account, and you were using the x10Hosting Basic theme. There is currently an issue with our Basic control panel where it will fail to load if the disk quota has been hit, which is why you were seeing a blank page. I've...

Hi Mark, I've commented out the AddType line, and your site is now loading fine. There may have been a short delay due to our cache server. :) Thank you,

Hi all, I just changed xo1, xo3 and xo4. :) Thank you,

Hi, The unexpected download is occurring due to an incorrect AddType, as I mentioned earlier. Changing "-php" to "-lsphp" will stop the download issue. However, it seems that the DOCUMENT_ROOT issue on your server is currently preventing the PHP file from executing correctly, which is why you...

Hi kevinhx2, If you are able to login using Safari but not Chrome, it suggests there may be something misconfigured in your Chrome settings. Could an extension or addon be affecting this? :) Thank you,

Hi Al Lua, I'm currently not seeing a hosting account linked to your forum account. Please could you either link the accounts in your cPanel, or provide me with your cPanel username? :) Thank you,

Hi webtr, Though it is correct that the upload limit is a server-wide variable, on free hosting, the limit should be set at 16MB, not 2MB. I've now changed the PHP upload limits for xo2, and I will do the same on the other servers later today. :) Thank you,

Hi kevinhx2, Just to clarify, are you trying to access your email's webmail? If so, please could you try logging in at this link instead and let me know how it goes? :) https://xo2.x10hosting.com:2096/ Thank you,

Hi radiobea, This issue is not being caused by our server, but rather a WordPress plugin installed that it stalling your installation. Please could you check your plugins for any that could be causing this? :) Thank you,

Hi collect2, Sorry for the delay in a response. I've been looking into this over the last couple of days, and it is probable that this is related to the current issues regarding the PHP superglobals. Please see http://status.x10hosting.com/ :) Thank you,

I can name... Stoli, Boru, Starka, Chopin, Fr*s, Lotus, Absolut, Vox, Level... any I'm missing?

xo's a drink?! Ugh, I thought we had ditched the alcoholic drinks!

Hi, I've fixed this too. :) Thank you,

Hi, What is the URL to the page having this issue? This may be related to the current issues we are having in regards to the PHP superglobals. :) http://status.x10hosting.com/ Thank you,

Hi wedothat, Please could you try logging in at the following link and let me know how it goes? :) http://x10hosting.com/sso/login Thank you,

Excellent! Great to hear everything's working. Let me know if you have any further issues. :) Thank you,

This confused me at first! :P Someone please correct me if I'm wrong, but I believe the O comes from OnApp. :)

Hi adler96, Your website's homepage appears to be loading swiftly at this time. Are you still getting these slowness issues, or have these since been resolved? :) I also took a look at your top.php PHP script, and it seems that your script is trying to connect to a MySQL database on a...