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  1. Dead-i

    cPanel Theme Change

    Hi Danyelle, Please could you use the "Switch Theme" button in the top right of your x10Hosting Basic control panel, next to "Logout"? :) Thank you,
  2. Dead-i

    i thought this hosting worked with magento?

    Hi danyelle, Magento should be working fine on our free hosting service, and we do offer web hosting designed to work with software such as Magento. Do these PHP values actually prevent Magento from performing its operations normally? 30 seconds should be plenty of time for execution time, and...
  3. Dead-i

    I undid my account suspension waited 24 hours and still suspended!

    Hi cooldud2, It seems that you had hit the disk space limit on your account, and you were using the x10Hosting Basic theme. There is currently an issue with our Basic control panel where it will fail to load if the disk quota has been hit, which is why you were seeing a blank page. I've...
  4. Dead-i

    site not working - downloads an application/x-httpd-php53 file

    Hi Mark, I've commented out the AddType line, and your site is now loading fine. There may have been a short delay due to our cache server. :) Thank you,
  5. Dead-i

    Increase upload

    Hi all, I just changed xo1, xo3 and xo4. :) Thank you,
  6. Dead-i

    Index.php downloading instead of opening in browser

    Hi, The unexpected download is occurring due to an incorrect AddType, as I mentioned earlier. Changing "-php" to "-lsphp" will stop the download issue. However, it seems that the DOCUMENT_ROOT issue on your server is currently preventing the PHP file from executing correctly, which is why you...
  7. Dead-i

    Cpanel Error

    Hi kevinhx2, If you are able to login using Safari but not Chrome, it suggests there may be something misconfigured in your Chrome settings. Could an extension or addon be affecting this? :) Thank you,
  8. Dead-i

    RewriteBase in .htaccess File

    Hi Al Lua, I'm currently not seeing a hosting account linked to your forum account. Please could you either link the accounts in your cPanel, or provide me with your cPanel username? :) Thank you,
  9. Dead-i

    Increase upload

    Hi webtr, Though it is correct that the upload limit is a server-wide variable, on free hosting, the limit should be set at 16MB, not 2MB. I've now changed the PHP upload limits for xo2, and I will do the same on the other servers later today. :) Thank you,
  10. Dead-i

    Cpanel Error

    Hi kevinhx2, Just to clarify, are you trying to access your email's webmail? If so, please could you try logging in at this link instead and let me know how it goes? :) https://xo2.x10hosting.com:2096/ Thank you,
  11. Dead-i

    Error 503 Backend fetch failed :(

    Hi radiobea, This issue is not being caused by our server, but rather a WordPress plugin installed that it stalling your installation. Please could you check your plugins for any that could be causing this? :) Thank you,
  12. Dead-i

    Getting the ol "Page not found"...

    Hi collect2, Sorry for the delay in a response. I've been looking into this over the last couple of days, and it is probable that this is related to the current issues regarding the PHP superglobals. Please see http://status.x10hosting.com/ :) Thank you,
  13. Dead-i

    New x10hosting's "Status" page

    I can name... Stoli, Boru, Starka, Chopin, Fr*s, Lotus, Absolut, Vox, Level... any I'm missing?
  14. Dead-i

    New x10hosting's "Status" page

    xo's a drink?! Ugh, I thought we had ditched the alcoholic drinks!
  15. Dead-i

    New x10hosting's "Status" page

    Hi, I've fixed this too. :) Thank you,
  16. Dead-i

    404 Not Found error

    Hi, What is the URL to the page having this issue? This may be related to the current issues we are having in regards to the PHP superglobals. :) http://status.x10hosting.com/ Thank you,
  17. Dead-i

    cPanel Issues/FTP issues

    Hi wedothat, Please could you try logging in at the following link and let me know how it goes? :) http://x10hosting.com/sso/login Thank you,
  18. Dead-i

    Mail forwarding not happening - perhaps due to a 'phantom' account?

    Excellent! Great to hear everything's working. Let me know if you have any further issues. :) Thank you,
  19. Dead-i

    New x10hosting's "Status" page

    This confused me at first! :P Someone please correct me if I'm wrong, but I believe the O comes from OnApp. :)
  20. Dead-i

    Really slow and can't connect to the DB

    Hi adler96, Your website's homepage appears to be loading swiftly at this time. Are you still getting these slowness issues, or have these since been resolved? :) I also took a look at your top.php PHP script, and it seems that your script is trying to connect to a MySQL database on a...
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