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  1. Dead-i

    Index.php downloading instead of opening in browser

    Hi realjv3, Just to add on to what @caftpx10 said, the AddType you have already can work if you use -lsphp instead, as below. :) I've fixed this for you. :) Thank you,
  2. Dead-i

    My site doesn't open - a file downloads instead.

    Hi hoalawx1, Your public_html's .htaccess file had a bad AddType specified. I've now corrected the mistake, and your site is now loading fine. :) Thank you,
  3. Dead-i

    Basic URL works, addon domain does not

    Hi disgrun2, Sorry about that; this should now be resolved. Please could you try again now? :) Thank you,
  4. Dead-i

    Can't create a support ticket (Illuminated upgrade)

    Hi David, Thanks for reporting this issue. I'll investigate into what is causing the issues with the Illuminated ticketing system. :) Also, I'm very sorry that your thread got missed. I've responded to it now. ;) Thank you,
  5. Dead-i

    Mail forwarding not happening - perhaps due to a 'phantom' account?

    Hi David, For some reason, I'm currently seeing your entire .co.uk domain as being pointed, by our nameservers, to our free hosting server, xo1, rather than our Illuminated server. This is likely due to a bad DNS entry. Would you be happy with me switching the .co.uk to use the Illuminated...
  6. Dead-i

    404 Not Found error... am I doing something wrong?

    Hi usn.pw, The issue was on our side of things, as we recently switched from using Litespeed to Apache, and it seems that your domain was missing a mapping file for some reason. ;) Thank you,
  7. Dead-i

    404 Not Found error... am I doing something wrong?

    Hi usn.pw, Please could you try again now? :) Thank you,
  8. Dead-i

    Not Found - Same Issue

    Hi topqx10h, This should now be resolved. :) Thank you,
  9. Dead-i

    Basic URL works, addon domain does not

    Hi disgrun2, When I go to that link, I now see "Oh hello little boy, ohr little gouhrl. 2". Are you still seeing the 404 Not Found? :) Thank you,
  10. Dead-i

    Domain error

    Hi webtr, You will now need to add the domain in your cPanel, as a parked domain or a subdomain. :) Thank you,
  11. Dead-i

    Apache and PhpMyAdmin issues, yet after months...

    Hi Dade, Your site appears to be loading fine for me at this time. At what URL are you seeing the 404 page? :) Thank you,
  12. Dead-i

    Getting 500s Everywhere

    Hi usandfri, In your .htaccess file, you had the line Access-Control-Allow-Origin *, which is invalid. I've prefixed the line with "Header set", and your site is now loading. ;) Thank you,
  13. Dead-i

    public_html and other directories missing from server

    Hi mholmes, Unfortunately it does look like the contents of your account's public_html directory have been permanently removed. :( Did OSsolution have access to your account? Thank you,
  14. Dead-i

    Internal Server Error 500

    Hi caburga, You had a .htaccess file in your home directory itself (/home/lenin/.htaccess) that was using RedirectMatch incorrectly, which was causing this. I've renamed the file to htaccess, and your site is loading fine now. :) Thank you,
  15. Dead-i

    404 Not Found The requested URL / was not found on this server

    Hi bbqfirst, This should now be resolved. Sorry about that. :) Thank you,
  16. Dead-i

    account wont un suspend

    Hi irisx174, I can see your website fine at this time. If you are still seeing the suspended page, please could you try clearing your cache? :) Thank you,
  17. Dead-i

    Problem uploading, disk quota exceeded, it says but....

    Hi decoderx, From what I saw in your mail directory prior to its deletion, it appears that the emails were very old, some of which from 2012. These emails might be from a cronjob that you were running back then, as I didn't see any recent emails there. ;) When a cron job is executed, if there...
  18. Dead-i

    404 errors

    Hi radella, At this time, I can see the standard "Welcome to x10Hosting" page when I go to your main domain name. Are you still having this issue, and if so, at what URL is this happening? :) Thank you,
  19. Dead-i

    Suspended Website: Cannot Unsuspend

    Hi desijunc, This should now be resolved for your account. :) Thank you,
  20. Dead-i

    500 Internal Server Error issue

    Hi thehave3, What URL are you seeing the 500 Internal Server Error message, exactly? :) I've responded to your thread. ;) Thank you,
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