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Your account has been removed from graylisting on mailserver, you should see emails going through now, unless the specified email itself is deemed spam due to content.

Sounds as the script you are using is redirecting to the configured domain (Wordpress does this for instance), so you would need to go into the admin interface of the script and configure it to use the .tk domain. The issue would be the same, or rather even worse, if the .tk was set as main and...

Support is done by volunteers on free time, if you need premium support, you need to go to premium service. If you know that your forum sent out a lot of spam emails, it is quite possible that your account was blocked from sending mails due to exceeding the hourly quota, I'll look into that in...

The main domain needs to be one of the subdomains we provide freely. Any custom domain needs to go as addon or parked domain. When you add it as parked or addon, do you get any errors, or what happens?

That would be because you have set password protection on public_html in cPanel. It is asking you to login to your site, not to login to cPanel.

Hello, I'm sorry about the delay in getting this sorted. I have updated your main domain and it should be reflected in your control panel shortly. Please note that there may be a small dalay before it is properly functional (propagation time), also don't forget to update any scripts you may...

For installing scripts manually, the tutorial would be different for each script as they would differ in process. Most scripts would have an onscreen step by step instruction though, and usually some document with install instructions. Before starting any installation you do need to have 3...

Not through softaculous if they require a database since unfortunately softaculous doesn't give the option to chose an existsing database and use prefixes to distinguish each script. This does however not prevent you from manually installing additional scripts by downloading the package from...

Your account has now been upgraded to the unmetered plan

The majority of the space is taken up by softaculous backup files (778 mb), which actually would be considered file hosting, they do not directly take part of your site. Also, you really should store backups off site, if anything happens with your account those backups would be just as lost...

You would need to use the password that you gave the database user when you created that ( mchybrid_bans), assuming you actually did create a user for the database with that name. If not you should, as using the account username as database user is not recommended.

The email address has been confirmed.

Send me an email (anna@x10hosting.com) with the code from within the email you got for confirming the change and I'll manually confirm the new email address for you, assuming the code matches what I see in the system.

That should indeed be the correct password for cPanel, they are meant to be the same. Given that the settings look right, so all I can think of is that the passwords somehow is mismatched, which should be sorted if you try updaing the password from the portal (I think you can set the same if you...

could you paste the full error message from dreamweaver? In your previous post you mentioned you had set jackberry.x10.mx as username, which is why I pointed out which username you should use.

Your domain is not your username, jackberr is the username you should be using. Also, try the domain without ftp as host.

What is the domain in question? Unfortunately cPanel sometimes uses that exact same wording even if the issue technically isn't with the name servers. One common cause is that cPanel finds out that the domain is still present in the system, something caused the removal to not be complete. We'll...

What errors, if any, do you get when you are connecting? Could you also please let us know what credentials you use, without the password of course

What is the error, and on what address are you seeing it, I did not see any errors when accessing your main domain or your parked domain. The subdomain you have added does however seem to point to a nonexistent folder.

Should now be sorted.