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  1. Dead-i

    Can't create new account

    Hi luvomc70, Please could you PM me the email address that you are trying to sign up with, and the exact error message you are getting? :) Thank you,
  2. Dead-i

    error 503 + no site changes

    Hi theengli, I've deleted all the emails from your account, and I'm no longer seeing quota errors from cPanel. Please could you verify that things are working again? :) Thank you,
  3. Dead-i

    Can't create new account

    Hi luvomc70, Are you signing up through this page? Sorry about any misunderstanding. :) Thank you,
  4. Dead-i

    Can't create new account

    Hi luvomc70, If you use the "Forgot my Password" feature, you should be able to login at https://x10hosting.com/sso/login Then, if your old account has been deleted, you can then create your new account from there. :) Thank you,
  5. Dead-i

    error 503 + no site changes

    Hi theengli, It looks like your datastore directory (an internal cPanel file) had some weird permissions set on it. I've now fixed the permission of this directory, which should help. However, it looks like that some issues are being caused by your account possibly hitting a hard quota limit...
  6. Dead-i

    Hosting Account Space Upgrade

    Hi militar8, Thanks for the request. I've now upgraded your account to Unmetered disk space. Please note that the general 1GB limit on photo and video galleries still applies. :) Thank you,
  7. Dead-i

    Hosting Account Space Upgrade

    Hi Jose, If you need your website to be listed in our x10Hosting Basic control panel, you can safely re-add the site as a "Custom Website". This won't touch any of your files or change any of your settings. :) Thank you,
  8. Dead-i

    Hosting Account Space Upgrade

    Hi Jose, Thanks for the request. I've upgraded you to Unmetered disk space. :) Thank you,
  9. Dead-i

    unable to log in

    Hi ccmica, It is possible that your browser has cached some old JavaScript files on our website. Please could you try clearing your cache and let me know how it goes? :) Thank you,
  10. Dead-i

    Can't Log into x10hosting

    Hi SCDesign19, Please could you ensure that you have JavaScript enabled, and you are not behind a proxy, VPN, or anything similar? :) Thank you,
  11. Dead-i

    CPanel Theme Switch Request

    Hi tctpcrio, Sorry about that; I've reset your cPanel style. ;) Thank you,
  12. Dead-i

    Hosting Account Space Upgrade

    Hi krosbonz, I've upgraded your space to Unmetered disk space. Please note that the general 1GB limit for photos and video galleries still applies. :) Thank you,
  13. Dead-i

    Cloud Flare

    Hi tropic23, CloudFlare support appears to be enabling fine for an x10 subdomain on your server, xo4. Is your .x10host.com domain is already registered with CloudFlare, perhaps on an old account? :) Edit: It looks like a cancellation request is active for your account. I'll go ahead and lock...
  14. Dead-i

    "Disk Quota Exceeded"

    Hi coolgem, There seemed to be an issue regarding your account's quotas, which should now be fixed. Are you still having issues logging into cPanel? :) Additionally, it looks like you had a few file permission errors, which was why the files looked "corrupt". I've switched the file permissions...
  15. Dead-i

    Error 503 Backend fetch failed

    Hi talk2azs, Are you seeing this error on your website at this time? I ran a fix on xo3 and xo2 that should fix this, and I've not picked up any downtime in the last 10 minutes. :) Thank you,
  16. Dead-i

    Hosting Account Space Upgrade

    Hi bradleyx, Thanks for the request. I'm afraid I can't upgrade your account at this time, as I can only upgrade accounts once they have consumed 50% disk space on TOS-compliant content. Please let me know once you've used 50% of your current disk limit. :)...
  17. Dead-i

    Error 503 Backend fetch failed

    Hi Tutorias_co, Your website seems to be up for me at this time. I'm continuing to monitor xo3 for any further issues. :) Thank you,
  18. Dead-i

    Error 503 Backend fetch failed

    Hi, Thanks to everyone who reported this. This should now be resolved on xo3; please let me know if this happens again. :) Thank you,
  19. Dead-i

    Error 503 Backend fetch failed

    Hi Tutorias_co, Thanks for reporting this. This should now be resolved on xo3; please let me know if this happens again. :) Thank you,
  20. Dead-i

    Backend fetch failed

    Hi semsemx1, Thanks for reporting this. This should now be resolved on xo3; please let me know if this happens again. :) Thank you,
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