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  1. Dead-i

    Cannot Signup After Being Terminated For Inactivity

    Hi dekstarx, I'm sorry, but I'm afraid we can't provide free hosting services to the Netherlands at this time. For more information, please see this topic. Sorry for any inconvenience caused. Thank you,
  2. Dead-i

    Increase Disk Space

    Hi vfkinsid, I've upgraded your account to Unmetered disk space. :) Thank you,
  3. Dead-i

    Uploaded all my html/css files and images to the file manager but CSS wont display???

    Hi trinit18, Please could you provide a link to the page having issues? Your main domain appears to be loading fine. :) Thank you,
  4. Dead-i

    Cannot Signup After Being Terminated For Inactivity

    Hi dekstarx, Your IP address is resolving to an IP to "100tb.com", which appears to be a dedicated server host. This means that you are probably running a VPN or proxy. Please could you try the following: - Verify that there are no browser extensions in place that could be doing this, such as...
  5. Dead-i

    Cannot Signup After Being Terminated For Inactivity

    Hi dekstarx, It looks like you are signing up through a VPN or proxy. Please try disabling your VPN or proxy and try again. :) Thank you,
  6. Dead-i

    FTP access issue since account suspension

    Hi Steve, Could there be anything interfering with your connection, such as a proxy, firewall, etc? What hostname and username are you logging in with? Thank you,
  7. Dead-i

    Increase Disk Space

    Hi vfkinsid, It looks like that a huge amount of space is being consumed by one of your MySQL databases, specifically the "track" table of your _forum database. Could you please try clearing some data from this table, as that table alone is consuming 1.8GB of space (with ~70,000 rows), which is...
  8. Dead-i

    "cPanel was unable to successfully log you in to phpMyAdmin"

    No problem. :) I'll lock this thread since this is resolved. If you have any further issues, please create a new ticket. ;)
  9. Dead-i

    "cPanel was unable to successfully log you in to phpMyAdmin"

    Hi aido727e, Please try logout and log back in to your cPanel, and try again. I've run a quick fix on your account. :) Thank you,
  10. Dead-i

    Cant create an email account

    Hi tropic22, At what URL exactly are you seeing this error message? What is the exact error message you are receiving? :) Thank you,
  11. Dead-i

    Site Down

    Hi, Please try run the commands for just your domain name alone, like this: ping pinnacleofawesome.x10.mx tracert pinnacleofawesome.x10.mx Thank you,
  12. Dead-i

    Site Down

    Hi pinnacl8, I can access the link fine, and your IP address doesn't appear to have been firewalled. Could you please run a traceroute to the website and give us the output? :) Thank you,
  13. Dead-i

    Change Domain Name

    Hi ndsx10bz, I've pushed the change to our system, and your domain should change in a few minutes. :) Thank you,
  14. Dead-i

    Site Down

    Hi pinnacl8, I'm able to access your account's main domain fine. Please could you provide an exact link to the page having issues, and the error message you are receiving? :) Thank you,
  15. Dead-i

    Increase Disk space

    Hi gphotosx, It looks like almost all of your space is being consumed by photos. Regardless, I've increased your disk quota to Unmetered. However, please note that your account is still subject to the hard 1GB limit for photos and video galleries. You are free to use your Unmetered storage for...
  16. Dead-i

    Can I request a sub-domain change?

    Hi doublee2, I've now queued the change to your account's main domain name, and the change should be completed in a few minutes. Your cPanel and forum usernames will need to remain the same, however, as we can't change usernames due to conflicts it causes with the servers. :) Thank you,
  17. Dead-i

    Can I request a sub-domain change?

    Hi doublee2, Great to hear you're sticking with x10Hosting. :) Please could you tell us exactly what your current domain name is, and what you would like us to change it to? ;) Your main domain name can be .x10.mx, .x10.bz, .elementfx.com, .x10host.com or .pcriot.com. Thank you,
  18. Dead-i

    increase disk space usage

    Hi themafi8, It looks like nearly all your space is being consumed by two zip files. Perhaps you could remove these two zip files to free up some space? :) Thank you,
  19. Dead-i

    cpanel error

    Hi, It looks like some of your files had some strange permissions set on them. I've now resolved this, and your cPanel should now be loading. :) Thank you,
  20. Dead-i

    Database responsiveness extremely slow on int.xo2

    Hi, Please could you ensure that you are using "localhost" as the database host? Thank you,
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