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  1. Dead-i

    Sign In (Not Really) Successful

    Hi, It is possible that your browser has cached and is using some of our old JavaScript files. Please could you try clearing your browser's cache and try again? :) Thank you,
  2. Dead-i

    Cant send any emails?

    Hi tropic22, At what page are you getting sent to that 404 Not Found page? :) Additionally, I believe you need to send your emails from an Email Account that has been created from your cPanel, not your Gmail email address, as this would be spoofing the From header. ;) Thank you,
  3. Dead-i

    Why ?

    Hi tropic22, I've fixed this. ;) Your email accounts quota is now showing as 0. Thank you,
  4. Dead-i

    Cannot login to x10hosting account

    Hi nitsakh, It is possible that your browser has an older version of our website's JavaScript cached, causing this error. Please could you try clearing your browser's cache and try again? :) Thank you,
  5. Dead-i

    Can't access my site folders

    Hi getmeini, I've looked further into this, and it is possible that the old JavaScript files are being cached on your browser. Does clearing your cache resolve this? :) Thank you,
  6. Dead-i

    Can't access my site folders

    Hi getmeini, Thanks for reporting this. Please could you try clearing your cookies for x10hosting.com, and see whether this helps? :) Thank you,
  7. Dead-i

    I cannot Sign In

    Hi virtua46, Please could you ensure that there is nothing in place that could be blocking port 2083? Many workplaces and schools tend to do this. :) Thank you,
  8. Dead-i

    How do I wipe my...

    Hi awesom3x, If you are looking to remove your account, I completely understand, and I won't stop you from doing so. However, as your computer potentially has some serious malware/adware installed on your computer, I felt I needed to make a quick post. This kind of adware is fairly common...
  9. Dead-i

    Account

    Hi caliberx, Unfortunately, it looks like your previous account may have been terminated for prolonged inactivity. Additionally, we were having a few glitches with our country/ISP signup checks yesterday. This has now been fixed, and it looks like you've now created an account. :) Thank you,
  10. Dead-i

    backup

    Hi themafi8, You can backup and restore your files by downloading them using a service like FTP, and you can backup and restore your databases using phpMyAdmin's Import/Export feature. :) Thank you,
  11. Dead-i

    phpMyAdmin issues

    Hi ajmarini, I've run a quick fix on your account that should resolve this. Please could you try again now? :) Thank you,
  12. Dead-i

    Linking Registrar and X10

    Hi mreccentric, Which domain name is this? The addon domain that is attached to your account is loaded fine for me. If you're still having issues loading it, please try clearing your cache and flushing your DNS. ;) Thank you,
  13. Dead-i

    Hosting Account Space Upgrade

    Hi Billy, Thanks for the request. I've upgraded your hosting package to unmetered disk space, and you should see the change take place in a few minutes. Please note that the 1GB limit for photos and video still applies. :) Thank you,
  14. Dead-i

    the-one12

    Hi newspac3, It looks like you are using Oxwall to manage to your site. You might want to check out their website for guides on doing this. Thank you,
  15. Dead-i

    File not found

    Hi donaghan30, It looks like that particular file has a misformatted character in the file name, which I presume was supposed to be a hyphen/dash. As we are a Linux hosting service, I would highly recommend choosing filenames that do not contain spaces, uppercase characters or special...
  16. Dead-i

    File not found

    Hi donaghan30, Please could you provide me the path of the file that isn't loading properly? Thank you,
  17. Dead-i

    File not found

    Hi donaghan30, Which file is this? Thank you,
  18. Dead-i

    How do I change my domain name?

    Hi trinit18, You can setup your domain name by changing your domain to use our nameservers at GoDaddy, and then adding it as a Parked or Addon domain in cPanel. ;) For more information, please see http://x10hosting.com/wiki/Domain Our nameservers are: ns1.x10hosting.com ns2.x10hosting.com...
  19. Dead-i

    Domain name change

    Hi, Sorry about that. I've completed the domain change. :) Thank you,
  20. Dead-i

    Upgraded Storage Quota

    Hi soditalt, It looks like you have upgraded your hosting to our x10Premium hosting, where Unmetered disk space comes as standard. You should already receive unmetered disk space with your package. :) Thank you,
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