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Hi Nicole, You can accomplish this by either re-adding your domain as an addon domain and pointing it to your "zennicolem" directory, or you could alternatively move all the files inside "zennicolem" to its parent directory (public_html). ;) Thank you,

Hi Nicole, I'm able to load http://nicolemcneill.com/zennicolem/ fine. Are you looking to have nicolemcneill.com point to "zennicolem" by default? :) The support chat is still available, though the link seems to have vanished. :) Here's the link...

Hi vernalyn, We cannot accept registrations from UAE at this time, due to a significant amount of abuse we have received. Please see: http://community.x10hosting.com/threads/country-restrictions.166022/ Thank you,

Hi webtr, Please could you try changing your MySQL user's password? :) Thank you,

Hi mreccentric, I'm afraid we can't offer a one-time payment for x10Premium, though I feel a subscription service would definitely be a better deal in this case, as you can choose how long to sign for. You can choose to signup for 1 month, 1 year, 2 years or 3 years, and we offer discounts for...

Hi mscotty, It looks like there was a "ghost" addon domain in place for this domain name, which is why the parked domain creation failed. I've now internally removed all instances of this domain, and your parked domain should now work. :) I've also manually added your domain for you in cPanel...

Hi mscotty, Edit: I've now removed the DNS record affecting that domain. Please could you try again now? :) Thank you,

Hi manson56, We cannot offer services to Ukraine due to abuse we have received in the past. Please see this thread for more information: http://community.x10hosting.com/threads/country-restrictions.166022/ Thank you,

Hi design30, Due to the way our themes work with the x10Hosting Basic theme and the cPanel x3 theme, we do not yet offer the paper_lantern theme. We may support this in the future. :) Thank you,

Hi, We cannot accept signups from Mauritanie right now, because of the high amount of abuse we have received in the past. Please read this for more information: http://community.x10hosting.com/threads/country-restrictions.166022/ Thank you,

Hi jabbx102, Although I would recommend keeping to the site builder for projects originally created with it, the PHP, HTML and CSS can be found in /public_html/sitepro, which you can edit using the cPanel File Manager or by using FTP. :) Thank you,

Hi wannafol, I've run a quick fix on your account that should fix this. Please can you try access phpMyAdmin once again? :) Thank you,

Hi, I'm not so sure if I understand the question, sorry. Are you looking to create a website using our site builder? If so, you can do this within your cPanel, by choosing "Add New Website", and creating a new site with "Site Builder" selected. :) If not, you can alternatively upload an...

Hi mreccentric, Both our Prime and Illuminated packages will double your MySQL database limit from 2 to 4. :) Thank you,

Hi philipp4, I'm afraid that, regardless of our unmetered disk space option, we can't allow over 1GB of space to be used for photo galleries. Perhaps you could try compressing your files? :) Thank you,

Hi tpolis, I'm afraid we don't allow for users to use proxies or VPNs to bypass our country restrictions. We have systems in place to prevent these kinds of workarounds. :) Thank you,

Hi tpolis, I'm afraid it is impossible for you to get a free hosting account at this time. Sorry. :( Thank you,

Hi tpolis, I'm afraid we impose some country restrictions on our free hosting service due to a significant amount of abuse we have received from certain regions. We do try to revise these restrictions occasionally, but I have no estimate on when a certain country will be unblocked. For more...

Hi louisere, I modified your database backup and restored it for you to a new _lo database. Could you please verify that everything has restored properly? :) Thank you,

Hi ChatOnForums, I can't seem to find an account matching the cPanel username "ChatOnForums". Please could you try link your forum accounts, by clicking on "Get Support" in the top right corner of cPanel, or provide me with your main domain name? :) Thank you,