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Hi salemmap, Could you please provide some more information? Are you looking to delete the email accounts that you previously created? :) Thank you,

Hi bajabx10, No problem! :) The issue with the control panel is a bug affecting only the x10Hosting Basic theme on cPanel, due to the way the control panel caches certain files. We have been looking into why this is happening, but for now, the cPanel x3 loads properly for accounts using 100%...

Hi toontow7, The database details your script is incorrect, as the database user you have specified does not exist. Please create a new database user in cPanel, and then use that one in login.php. Thank you,

Hi lionp201, It looks like the majority of your space was actually being consumed by an error_log file. I've now deleted this file, and your disk space is now at 200MB. :) If you need to upgrade to unmetered disk space in the near future, please let me know. ;) Thank you,

Hi bajabx10, Your account has now been upgraded to Unmetered disk space. Please note that, although your disk quota is unmetered, the general 1GB cap on photos and videos still applies. ;) Thank you,

Hi thenext6, I'm currently able to load both phpMyAdmin and the Upgrades and Support page at this time on xo4. Have these issues since been fixed? :) Thank you,

Hi lionp201, Your account has hit it's initial disk quota limit. There is currently an issue with our x10Hosting Basic control panel, where it will display a blank page should the disk quota be hit. I've temporarily switched your account over to the standard cPanel x3 theme, so that you can...

Hi rbsteeld, There was an issue with your domain's DNS records. I've now resolved the issue for your domain, and your site now appears to be loading. :) If you are still seeing that webpage, you may wish to try clearing your DNS. http://x10hosting.com/wiki/Cache Thank you,

Hi FXD, Thanks for linking your account. Your domain should be changed momentarily. ;) Thank you,

Hi FXD, It looks like there is no hosting account associated with the forum account "FXD". Please could you link your forum accounts, by going to "Get Support" in the top right of your cPanel? :) Thank you,

Hi oblivio4, Your site is loading fine for me right now. If you're still seeing the suspended page, please try clear your cache. ;) Thank you,

Hi hamradi2, I'm afraid we can't influence the company's decision. If there is a specific site that it causing it to be blocked, please email abuse@x10hosting.com Thank you,

Hi hamradi2, We don't have any kind of proxy servers running on our hosting service. However, if your website was blocked by a filter, it is possible that the filter is actually blocking the whole server rather than than just your website. :) If this is the case, it is possible that another...

Hi hamradi2, Could you please clarify what you mean by "proxy server"? We do not allow proxies to be hosted on our hosting service. Thank you,

Hi freshw10, The login page, which will keep your account active, is located at https://www.x10hosting.com/sso/login ;) However, the Sign In link at http://x10hosting.com/ sends you there anyway. ;) Thank you,

Hi waseemkh, I've run a quick fix on your account that should resolve any phpMyAdmin issues you're having. Please could you try again? :) Thank you,

Hi puurchoco47, Yes, we are already protected against this vulnerability. ;) Thank you,

Hi webtr, I ran a quick fix on your account that should resolve any issues you have with phpMyAdmin. ;) Thank you,

Hi ta0x10ho, What issue are you having exactly when you connect? :) You can connect to FTP by using your main .x10host.com domain as your host, port 21, and your cPanel credentials as the username/password. ;) http://x10hosting.com/wiki/FTP Thank you,

Hi, It looks like MySQL on xo3 was under some heavy load, causing some queries to run slowly. I've restarted MySQL, and your website now appears to be loading fine. :) Thank you,