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  1. Anna

    mySQL Database limit

    The way cPanel see it is it counts both normal mySQL databases, but also adds in the postgreSQL when showing how many you can have, which in this case would be 2 of each, resulting in cPanel showing 4. However, postgre is not really available on free hosting at this time.
  2. Anna

    Rename Domain

    This has been corrected.
  3. Anna

    I can not enter to forum???

    You can only chose to downgrade to 5.3 which is the version we had prior to the upgrade.
  4. Anna

    I can not enter to forum???

    You'd probably either need to upgrade the script you are using, or sing .htaccess to downgrade php version until a compatible upgrade is available for the script you use, you can see this thread for information about how to downgrade the php...
  5. Anna

    I can not enter to forum???

    Hello, This should be sorted for you now. Our apologies for the inconvenience. Seeing as the forum account is rather old I'd guess that the information about email being confirmed sort of got lost when we moved to xenForo recently.
  6. Anna

    DNS Issues

    You might need to clear your browser history, (and in some cases flush dns cache) that is a placeholder shown while the system gets updated with what to show on the domain. If you do nothing it will eventually work anyways, but doing the above might speed it up a little as it sometimes gets...
  7. Anna

    Script stopped working

    PHP was indeed update in the last few weeks, however as far as i know the available functions should not have changed at all, what was available in the old version should still be available (as well as what was disabled should still be disabled). By following instructions in the thread...
  8. Anna

    After restoring oxwall with backup film some css/themes not showing!

    Moved to "scripts and 3rd party apps" since x10hosting does not provide official support for them, hopefully someone is familiar with the script and can give you a helping hand. A wild guess from me though, with having no experience at all with the script in question, is that restoring files...
  9. Anna

    Some Bugs

    I can answer to number 3 of those, all accounts have an initial limit set to them, it is part of abuse control. You can get unmetered if (when) you meet the requirements as specified in this informational thread: http://community.x10hosting.com/threads/account-upgrade-policy.173837/ As for the...
  10. Anna

    premium?

    If you can't get into your account you can always try contacting them through support@x10premium.com and explain your problem, please include needed information to help them find which account is yours.
  11. Anna

    [Request] Chaning nameservers

    Hello, Just had a word with a higher administrator on this, you would need to use the cloudflare plugin inside cPanel, that will take care of all things needed. It is not possible for us to set the name servers to theirs on the free sub domains provided by us.
  12. Anna

    Can't Unsuspend my Free webhosting account.

    You'd need to open up a suspension appeal through the account portal, that is the only place suspensions would be handled.
  13. Anna

    Can't access my account.

    Did look up on the account based on your forum username, and it seem the account was indeed terminated after having been suspended for 14 days. The termination occurred on February 25th. You can create a new account and upload any backups you have, unfortunately that would be your only option...
  14. Anna

    Account Suspended Wrongfully..

    Only logging in to the account portal would count as activity, we do not track who is on your site in any way.
  15. Anna

    Can't access account settings?

    As long as you log in on the main site you are essentially logging into the portal, although directed to the cpanel/x10basic. At the top though you should see a couple links, one of them called "Account Settings", which should take you to the settings.
  16. Anna

    24 Hours and still "Website Coming Soon"

    When I visit your domain I am redirected to google. You would probably need to clear browser cache as that "website coming soon" probably has got stuck there, it is unfortunately not uncommon for it to do so.
  17. Anna

    show x10logo on our web pages?

    I'll see if I can find a better one not sure I have any other versions myself, there's no official one released as far as I know. I got a hold of that one a couple years back (might be longer since though).
  18. Anna

    Request regarding "Free Software Suggestions" thread

    The link has been updated, thank you for noticing this.
  19. Anna

    Account Deletion Request - Please delete my free hosting account

    I have placed your account under an administrative suspension as per our policy, the account will self destruct in roughly 14 days (no sooner but could be longer). Should you change your mind before it has been fully terminated just let us know and we can re-activate the account.
  20. Anna

    Website suddenly deleted

    The account was suspended for inactivity on July 21st, and terminated as inactive on August 4th
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