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  1. Dead-i

    Unblock

    Not sure what you mean by this. The link I provided is the most recently updated link - we just haven't found it necessary to change it since last year.
  2. Dead-i

    Error Message on website

    Hi, Your website appears to be loading fine for me. If you are still having problems, please could you provide a direct link to the page in question? Thank you,
  3. Dead-i

    Slowness?

    Hi, Are you still experiencing issues logging in? The server you are on, "XO2", was having some network routing issues earlier. :) Thank you,
  4. Dead-i

    Cydia Repository

    Hi, All files uploaded have to have something with your main website. An example of something that would be allowed is if you had a website on some software you created, and you needed to provide a small download to it, for instance. Thank you,
  5. Dead-i

    Dot.tk NS Not Been Setting Up Correctly for Days

    Hi, I'm not seeing nameservers being set for that domain. Please could you verify you've setup our nameservers? https://www.whatsmydns.net/#NS/socialdroid.tk Thank you,
  6. Dead-i

    BIG Mysql and FTP errors!!!

    Please see http://status.x10hosting.com/ for updates.
  7. Dead-i

    Dot.tk NS Not Been Setting Up Correctly for Days

    Hi caftpx10, I'm going to assume here you are talking about the domain you added to your Addon Domains. I'm not currently seeing our nameservers as being setup at this domain. https://www.whatsmydns.net/#NS Our nameservers are: ns1.x10hosting.com AND ns2.x10hosting.com Thank you,
  8. Dead-i

    My databases desapeared

    Hi loux10mx, I'm very sorry we missed out your request, and I really appreciate your patience. I've now restored both databases, and both the websites you provided are loading fine. ;) My apologies for this taking so long, and thanks for sticking with us :) Thank you,
  9. Dead-i

    Unblock

    Hi, India is currently blocked due to a significant amount of abuse from this country. Please see the following topic for more information: http://community.x10hosting.com/threads/country-restrictions.166022/ Thank you,
  10. Dead-i

    BIG Mysql and FTP errors!!!

    Hi forumail, The MySQL error is a known issue on the free hosting servers. We'll get this sorted as soon as possible. As far as I am aware, the warning is just a warning and will not actually affect your MySQL connection. :) As for your second issue, I've now fixed the disk full error on XO1...
  11. Dead-i

    SSL/TLS Manager

    Hi, I'd just to clarify why we can't offer SSL on free hosting. In order to install an SSL certificate, your site must have its own IP address, due to the way SSL works. All free websites share an IP address with hundreds of other users, as giving each account their own IP address for free is...
  12. Dead-i

    Wordpress Mysql_connect()

    Hi, This is a known issue on XO3. We'll get this sorted as soon as possible. This should not, however, interfere with your connection and is simply a warning. :) Thank you,
  13. Dead-i

    unable to access to the site

    No problem :)
  14. Dead-i

    Unwanted Redirects

    Hi tinwhist, Sorry about this. I've given your DNS records a reset, and your site is now loading fine. If you are still getting the redirect, this may be due to DNS propagation and should clear up after 24 hours, though you can normally flush your DNS to hurry the process. Thank you,
  15. Dead-i

    MySQL PHP Errors.

    No, we're saying that you shouldn't judge premium hosting based on free hosting. Both services are setup completely different and premium gets far less abuse than on free hosting. I'm sure you can understand that, since this is free hosting, free hosting tends to attract a LOT of abuse. :)
  16. Dead-i

    Scripts disabled.

    Yes, this will be fixed as soon as possible. Since the recent Illuminated IP migration, Softaculous doesn't seem to have licensed properly to the new IP address. Softaculous automatically defaults back to a smaller range of software. We'll get this sorted out as soon as possible. :)
  17. Dead-i

    DNS for Domain name

    cPanel normally forces you to set nameservers anyway and doesn't accept A records, to confirm the domain is actually yours. We highly recommend users initially use nameservers instead, though A records do work too. :)
  18. Dead-i

    PHP Send Mail

    As far as I am aware, our mail system will only allow the "From" header to be an email address that is listed in your "Email Accounts" in cPanel (for security reasons). Could you please try doing this? Thank you,
  19. Dead-i

    Can't Create Database Users

    Hi ctrlaltd, This is an issue with the x10Hosting Basic control panel. Until this is fixed, please could you use the cPanel x3 control panel instead to do this? Thank you,
  20. Dead-i

    cannot access x10hosting

    Hi, cPanel seems to be fine on XO1 right now. Please could you verify there is nothing stopping you accessing Port 2083? Thank you,
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