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  1. Dead-i

    PHP Send Mail

    Hi, What headers are you sending the emails with? (the fourth parameter) Thank you,
  2. Dead-i

    Unable to access phpmyadmin

    Hi, There is no hosting account linked to your forum account. Please could you click on Get Support in the top right corner of cPanel and use the forum account linked with your hosting account to request support, or link your existing account. I've now fixed this for your account. :) Thank you,
  3. Dead-i

    403 Forbidden error

    Hi moxariap, Is this issue affecting a single particular style or all of them? Thank you,
  4. Dead-i

    ffmpeg path

    Hi James, We can't offer FFMPEG on free hosting due to the huge amount of resources it would consume and how easy it would be for it to be abused. You can install FFMPEG on an x10VPS package, however. :) I should point out that, assuming you are talking about x10VPS, all VPSs are currently...
  5. Dead-i

    NameCheap A Records

    Hi peakmktg, Welcome to x10Hosting :) You are seeing this page because the page has been cached on your computer. When I visit the link you provided, I see "Peak Marketing Group". If you are still seeing the Website Coming Soon Page, this normally clears up after 24 hours, but you can try...
  6. Dead-i

    Shell execution, SSH access, Remote SQL available for Premium users?

    Hi, Yes, a jailed shell is available. Thank you,
  7. Dead-i

    Why do you no accept users from Ecuador?

    Hi, For free hosting only, we have had to block certain countries from signing up due to a significant amount of abuse deriving from certain areas. Please could you read the following topic for more information: http://community.x10hosting.com/threads/country-restrictions.166022/ Thank you,
  8. Dead-i

    Email account playing up

    Hi, It looks like exim on XO1 wasn't running properly. I've restarted exim, and I'm now able to successfully send & receive an email. Please could you verify whether this is working? Thanks for reporting this :) Thank you,
  9. Dead-i

    Cannot access Cpanel. I get a blank white page?

    Hi, It looks like your account has exceeded your maximum disk quota. There is currently a cPanel bug in our "x10Hosting Basic" theme that causes a blank page when the quota is being exceeded. I have forcefully changed your theme to the standard "cPanel x3" theme for the time being until your...
  10. Dead-i

    Cannot access Cpanel. I get a blank white page?

    Hi, There is no hosting account linked to your forum account. Please could you either post from the linked forum account, or tell me what your cPanel username is? Thank you,
  11. Dead-i

    direction access webMail

    Hi Tutorias_co, The server you are on is now called "XO3". Please login at https://xo3.x10hosting.com:2096/ Thank you,
  12. Dead-i

    Can not Login

    Hi npckille, Please could you try logging in with your username "npckille" instead and see if that works? You should also make sure you are signing in at http://x10hosting.com/sso/login :) Thank you,
  13. Dead-i

    Can't add database users

    Hi futachan, This is an issue with the x10Hosting Basic control panel. Until we get this fixed, please could you manage your MySQL users through the standard cPanel x3 interface, by clicking the "Switch" button in the top right corner. Thank you,
  14. Dead-i

    "We are now unsuspending your account." stuck

    No problem :)
  15. Dead-i

    "We are now unsuspending your account." stuck

    Hi, Sorry about that. I've forcefully unsuspended your account. :) Thank you,
  16. Dead-i

    Site being very slow

    This should now be fixed. Could you please try again now?
  17. Dead-i

    Redirect main domain to directory

    I'm afraid we cannot provide shell access to free hosting customers, due to the huge amount of security issues this bears and the amount of abuse this would attract. We offer a free web hosting service, so I trust shell access isn't something that most clients require. Sorry. :(
  18. Dead-i

    Can't access cpanel / ftp

    Hi c0dex10h, Are you able to access your own website? Are you certain that there is nothing blocking port 2083? Many workplaces and schools tend to do this. Thank you,
  19. Dead-i

    You can not access either the web or the control panel.

    Hi virgendelpilarcr, You have created your MySQL database fine, but you have not added any users to it. In cPanel, please make a new user and add it to your database. https://x10hosting.com/wiki/How_to_Create_a_MySQL_Database_and_User#Creating_only_a_user Thank you,
  20. Dead-i

    Redirect main domain to directory

    Hi wiki24x1, If you want to redirect your main domain to go to /wiki/, you could create a .htaccess file to do so or create a simple HTML file with a "meta" redirect. Alternatively, you could always move all the files out of "wiki" into the "public_html" folder, as this would mean all the...
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