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  1. Dead-i

    New user need help

    Yes, ns1.x10hosting.com and ns2.x10hosting.com are hostnames.
  2. Dead-i

    New user need help

    There shouldn't be a full stop at the end of the ns2 one. ;)
  3. Dead-i

    New user need help

    You seem to be trying to add them as A records. Please add them as Nameservers, not A records.
  4. Dead-i

    New user need help

    Hi hamradi2, Welcome to x10Hosting. :) Every time you install something using our auto-installer, Softaculous, it automatically creates a new database for you. On free hosting, we cap the number of databases to 2. Normally you can opt to use the same database when installing software manually...
  5. Dead-i

    My domain throwing error : Error establishing a database connection error

    Hi Ankit, It seems something happened while our system transferred your account to the new server. I've now restored both databases, and both WordPress sites on your account now appear to be loading fine. Sorry for any inconvenience. :) Thank you,
  6. Dead-i

    contact form

    As bmccoy11 said, you could use a fairly simple PHP script to accomplish this. [Moved to Programming forum, as this is not directly related to our hosting]
  7. Dead-i

    Unable to create a website with Software installer

    Hi lavaheart, This seems to be a problem with our custom x10Hosting Basic control panel. Until this is fixed, please could you use Softaculous instead? You can use Softaculous by clicking the "Switch to cPanel x3" button in the top right corner, which will toggle you between x10Hosting Basic...
  8. Dead-i

    Word Press Doesn't Work On a Subdomain?

    Hi fevpx10m, This is because you installed your WordPress installation into the folder /public_html/blog/wp However, the subdomain is pointing to /public_html/blog As /public_html/blog is literally just an empty folder with another folder called "wp" in it, when you go to your subdomain, it...
  9. Dead-i

    No response from subprocess ( (cpanel)): subprocess exited with status 13 (EACCES)

    Hi, Yes, this was to do with the file permissions on your account. Please could you try again now? Thank you,
  10. Dead-i

    Files missing after migrations

    Hi fletch809, Sorry for the delay. I've restored your files, and your site now appears to be working :) Thank you,
  11. Dead-i

    I can open an account?

    Hi hakann, Please see the following official topic for information on how and why we restrict signups based on country: http://community.x10hosting.com/threads/country-restrictions.166022/ Thank you,
  12. Dead-i

    my account suspended and removed for a Terms violation

    Hi pconcall, We recently underwent server migrations, which involved moving all accounts to new servers. Your account was terminated for inactivity. However, due to a glitch in our backend system during the migrations, it appears to have been terminated after 9 days of suspension rather than...
  13. Dead-i

    My hosting account suspended

    If you feel the suspension was in error, please login to your Account Portal and submit an appeal. Locked.
  14. Dead-i

    Just need some clarification...

    No, this does not purely apply to dedicated galleries. If you use lots of photos or videos in your website, they would contribute to this limit. 1,024MB should definitely be enough for images that you upload to your WordPress blog, however, and I don't really see you going over this limit. :)
  15. Dead-i

    Hi All

    Hi, welcome to x10Hosting. You can either upload a fresh Joomla install and then follow the instructions on Joomla's website, or you can use our "one-click" software installer (Softaculous) from within your control panel.
  16. Dead-i

    Request to unsuspend account

    That account looks to be already unsuspended, and I can see your website fine. If you still can't load it, try clearing your cache. http://x10hosting.com/wiki/Cache
  17. Dead-i

    The MySQL server is currently offline.

    Though for free hosting the community forums will always be the best way to get official support quickly, we also have an IRC network for live support and we're active on Twitter & Facebook. Saying this, however, community forums will always be the best method of getting support, and we aren't...
  18. Dead-i

    How to view Html page cut & pasted from another browser?

    You will need to upload the HTML file to your public_html folder, using either cPanel File Manager or FTP. I should also advise that you should ensure you own the necessary rights (copyright-wise) to the source code you "cut and paste[d]" before uploading it.
  19. Dead-i

    SQL Server not working?

    Hi, is this now fixed? :)
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