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That is your cPanel; you just happen to be using our custom "Basic" cPanel theme. You can switch to the standard cPanel theme by clicking "Switch to cPanel x3" in the top right corner :)

Have you tried simply logging in to FTP with your cPanel username & password? This gives you access to your whole home directory :)

Are you still having these problems? I logged into your cPanel from the backend and accessed your phpMyAdmin - it loaded in a matter of seconds and an Export (backup) downloaded in 3 minutes?

Hi, are you running any extensions/addons that could be affecting this? If not, please could we see any logs in the developer error console? I'm not able to reproduce this on the latest versions of Chrome, Firefox and Internet Explorer.

What version of Internet Explorer are you using? :)

I've now restored your databases. However, for security reasons I have deleted your MySQL database's user, as the password it was set to is definitely not a secure password. ;) Once you recreate and reassign your database user, your WordPress install should be working. :)

I'm really sorry about that; it looks like your thread slipped by. Merged. I'll restore your databases in a moment :)

There was an issue with your account's file permissions after the migrations. I've fixed it now; please could you try again?

It is very likely that your account has indeed been terminated due to inactivity, as no action was taken within a long period of time. You are free to create a new account if you wish and restore any backups you may have. :)

Hi, I've restored your databases. Is everything working now? :) Thank you

Hi preside2, What exactly happens when you using the Switch To cPanel x3 button in the top right corner? Thank you

x10.bz sites are indexed properly by Google, yes, and searching for site: pauloshea.x10.bz (without the space) in Google shows it has actually been indexed, so I'll move this to the SEO forum.

There is no hard limit on the bandwidth, but looking at your stats on there your website should be fine :) And yes, you can add your .com domains as parked/addon domains. Please see http://x10hosting.com/wiki/Domain

Yes, we offer unmetered bandwidth, unmetered disk space (1,024MB initially, which is plenty for your site) and the bandwidth resets every month. ;)

Could you please try again now? Forwarders didn't seem to be enabled on XO2. :)

I've now unblocked your IP; sorry about that. :)

Hi, If you're using FileZilla, there are options to prevent this happening. In your Settings, in "Transfers", please make sure "Maximum simultaneous transfers" is set to 1. Thank you

No problem! :)

Unfortunately there is no way for us to even have a valid security certificate for your domain in this way. Your client is checking the domain, so we would have to essentially buy a certificate for every domain - not exactly something feasible! Have you tried connecting with xo3.x10hosting.com...

Eeek, sorry, looks like your thread slipped past. Sorry about that; I've now restored your database and your website now appears to be working :)