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alright, closing this thread then

Actually, as long as it is in good standing and the country is NOT one US has sanctions against the account would be left running, we would not delete an account just because the country isn't in current white list, just means that people in other countries can't get a new account at this time...

I'll just leave it as is, and it will be deleted in roughly 14 days seeing as the account is currently suspended for inactivity. Basically upon deletion requests we put an administrative suspension, giving the user a chance to change their mind and letting the server automatically terminate...

It's not weather they are related to the site or not that is the issue, it is that there was proxy files at all in the account. I'd try to keep appeal short, consistent and as informative as you see fit, specifically regarding why the proxy was there in the first place, as that may be more...

You'd need to file an appeal as suggested on that page, that way you can get the best response, I can not access the servers and do any investigations at this time. There's a note attached indicating a proxy was present in the account, something that is not allowed as per our ToS Under section...

Your site works just fine for me, perhaps a little slow on load but not much

I do not see a hosting account associated with the forum account you are posting from, under what hosting username would the account be operating, we'd need that to be able to check it out. However, if it is suspended, the proper way would be opening a suspension appeal under the account...

It used to be once every 14 days but was extended to once every 31 days, I don't see it being extended beyond the month to be honest. And if you had actually read the terms when you signed up, which you actually should have since you did agree to them, you would have known as it is clearly...

What is the subdomain you added?

There's currently no option to change the main domain of an account, that was removed a while back to prevent accounts ending up with inaccessible domains (domains left to expire by user, or as in recent case with co.cc ceasing to function without warning). You'd have to use "Parked domain" or...

Looks like you DO have an account up using the domain http://hhkcc.elementfx.com/ System shows it was created yesterday, there is usually a small delay between creation of an account and the domain becoming functional, during which it does show the "Website coming soon".

I have placed your account under suspension awaiting termination, there'll be roughly 14 days before it is actually terminated, should you change your mind during this period you can open a request to have the termination cancelled.

I have placed your account under suspension awaiting termination, there'll be roughly 14 days before it is actually terminated, should you change your mind during this period you can open a request to have the termination cancelled.

once you fill out that form the domain will be registered and set up for you (assuming it is available of course), how long it takes to start working and become visible on the web depends on propagation, but usually within the hour. However if you opt for transfer of files and databases there...

This thread explains it a bit more: http://x10hosting.com/forums/useful-information/166022-country-restrictions.html Short version, we have blocked countries from using free hosting due to past history of high abuse from those countries. There's no way around that block, it may or may not be...

I gave the system a little kick, your account should now be good to go again.

Here's a pic of the top part of the registration form, make sure you chose the third option "Register New Domain" (highlighted in the pic). That's the option that lets you register a custom domain.

For information on how to activate it for your website here, please see this wiki article: http://x10hosting.com/wiki/How_to_Use_Your_Own_Domain As for where to get it, there's a lot of domain registrars out there, namecheap.com being one of many (I do not personally have experience from them...

Correct, there's no inactivity clause to premium hosting, as long as you pay the bills the account will remain active. You will have the option to buy a domain during the signup (or transfer one if you already got a domain you want to use), the domain you chose here would be set as the accounts...

which domain that shows up in browser depends a bit on settings in any application you might use as well (if you for instance install wordpress using the x10.mx domain for instance that would by default show unless you change the configuration). So if you have any installed scripts just make...