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  1. Dead-i

    Account suspended

    Sorry about that - it was a bug in the system. It should be fixed now.
  2. Dead-i

    WordPress blog gone! Asking me to set up a new one

    If it's placing the backups externally, that should be fine, as long as the cron job isn't running too frequently. :)
  3. Dead-i

    Please restore databases in villanuevadejiloca.x10.mx for villanu2

    Staff are working through these threads systematically, starting from the oldest first. They will get to yours soon. ;)
  4. Dead-i

    Can't Login

    Please could you ensure that there are no firewalls, routers or proxies that could be blocking port 2083. Many workplaces and schools tend to do this. Thank you
  5. Dead-i

    Cpanel Problems/Cron Jobs

    Sorry about that; I believe it's a bug in the basic control panel. I've forcefully changed your cPanel theme to x3 for you from the backend. Are you able to access the cron jobs now? Thank you
  6. Dead-i

    Backup Wizard?

    The wizard was removed for the same reason it was removed prior to the migrations: it consumes a huge amount of CPU usage to use it, yet there is a perfectly suitable alternative to it that doesn't cause such problems, which is transferring your files yourself with FTP, or transferring your...
  7. Dead-i

    Unable to register

    I don't have an exact date, sorry.
  8. Dead-i

    Unable to register

    Hi dWhite, Our servers were recently migrated to new servers. As a result of this, we have elected to temporarily close signups during this migration period. Although the migrations are now officially "over", signups have not yet been officially reopened as of yet. Please try again later...
  9. Dead-i

    PHP function mime_content_type not working

    We use a modern, up-to-date version of PHP on x10, and it looks like that function is deprecated. Perhaps this is the reason? http://www.php.net/manual/en/function.mime-content-type.php
  10. Dead-i

    Account Inactivity Final Warning

    Are you definitely logging in at https://x10hosting.com/sso/login ?
  11. Dead-i

    Database empty, need backup please

    Please keep to one thread. Staff are systematically working through these requests one by one, starting with the oldest first. Please be patient. Locked.
  12. Dead-i

    PHP & Connection Problems

    Please could you provide a link to the page in question?
  13. Dead-i

    Site shows Strict Standards: Non-static method JLoader::register() should not be called statically

    If you're using Joomla, it might be an option in your config.
  14. Dead-i

    Signup Not Working

    Yes, signups may still be disabled from the migration period we recently had. Please wait a couple of days and try again :)
  15. Dead-i

    password

    This is as a result of your .htaccess file in public_html. If you did not mean for this to happen, you may wish to delete this file.
  16. Dead-i

    Switching from basic to cPanel v3

    What server are you on?
  17. Dead-i

    Many features in cPanel that i had before the migration were deleted or downgraded

    The misleading SSH button and the Anonymous FTP buttons have now been removed.
  18. Dead-i

    Site shows Strict Standards: Non-static method JLoader::register() should not be called statically

    This is a non-crucial error message. PHP is simply warning you that you are calling a function wrong, and this will not actually affect your site's functionality. To remove the error messages, you should set your error_reporting value to exclude E_STRICT. To do this, youc an either use the...
  19. Dead-i

    Can you transfer a domain to Free Account?

    If you mean a domain that you have purchased elsewhere, then simply set our nameservers at the domain registrar and then add it in your cPanel as a parked or addon domain. ns1.x10hosting.com ns2.x10hosting.com
  20. Dead-i

    Login Issues

    It should be in a matter of days. I don't have an exact date, however. Sorry
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