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  1. Dead-i

    New Signup Unable to Login -->access denied

    It should be announced here when signups reopen. Right now we are focusing on getting everything reconfigured on the servers first. :)
  2. Dead-i

    New Signup Unable to Login -->access denied

    Yes, signups have not been reopened yet since we are still working on server configurations and restoring individual user files :)
  3. Dead-i

    New Signup Unable to Login -->access denied

    I can lookup your account ID from that, but it looks like there is no hosting account actually associated with your client ID. If you signed up during the migration period, it may have unfortunately been lost during the migrations. Please could you try signup again once signups have been...
  4. Dead-i

    New Signup Unable to Login -->access denied

    Hi there, I'm not actually seeing any valid accounts in the system matching the domain "ITinfrastructureNY.x10.mx". Could you please double-check this is correct? Thank you
  5. Dead-i

    Cant add domain

    Hi, what domain are you trying to add?
  6. Dead-i

    Need database backup

    You are currently on XO2, which is having problems with MySQL currently. Please see http://status.x10hosting.com/
  7. Dead-i

    Still suspended after auto lifting suspension from portal

    Sorry about that. I've given the system a kick and your site should be showing fine now. :)
  8. Dead-i

    Suspension

    No problem :)
  9. Dead-i

    VOX Server MYSQL server offline

    Yes, it's being worked on now. It's a problem with the InnoDB engine.
  10. Dead-i

    VOX Server MYSQL server offline

    Yes, we're aware of the issue and we are looking into it now.
  11. Dead-i

    MYSQL Offline in VOX.

    Yes, it's being looked into.
  12. Dead-i

    Suspension

    Sorry about that; I gave the system a kick and it should be showing fine now.
  13. Dead-i

    "Error establishing a database connection"

    XO2 is currently having problems with MySQL. It's being looked at now.
  14. Dead-i

    MySQL server offline

    XO2 is having problems with the MySQL server. It's being looked into now.
  15. Dead-i

    The MySQL server is currently offline.

    MySQL on xo2 (Vox) is currently offline and being worked on.
  16. Dead-i

    Migration over, but account still residing on VOX server

    Your account has indeed been migrated. Assuming you see this in cPanel, this will be because our backend systems are still sending you to vox.x10hosting.com:2083. We have vox.x10hosting.com now pointing (essentially forwarding) to xo2.x10hosting.com, so you are actually on XO2.
  17. Dead-i

    SQL Error and Missing Databse

    I'm not seeing an account associated with your forum username, jasongrvin38. Are you certain this is the account linked with your free hosting account?
  18. Dead-i

    Can you help me locate

    It will return once the new cPanel theme and our modifications to it return. In the meantime, I can suspend your account so it is deleted in time, if you want?
  19. Dead-i

    This Connection is Untrusted & The site's security certificate is not trusted!

    You can still safely push past this message. SSL certificates have been bought, but not yet assigned. I should also add that, although account migrations are complete, we are still configuring certain aspects of the server.
  20. Dead-i

    incorrect fav icon

    I'm not seeing the ACFFL favicon on your site. You may be seeing this because the favicon is cached on your computer. :)
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