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  1. Dead-i

    FTP Access Issue

    What error message are you getting? Could you please ensure you are using the FTP details at this wiki article? Thank you,
  2. Dead-i

    Disconnected: No supported authentication methods available

    Please use FTP, not SFTP, on port 21. Thank you,
  3. Dead-i

    Custom Domain Appears on Friend's Browsers, Not Mine

    It may take up to 24 hours for DNS propagation to complete. I am seeing your site fine now. No; if you have visited your website in the past while it wasn't set to x10Hosting's nameservers, your browser and your computer saves the 123-reg default page, known as caching it. If you have tried...
  4. Dead-i

    DataBase names

    Hello igpwdx10, We use cPanel, which automatically applies these prefixes to every MySQL database. These prefixes are standard for every cPanel account and they cannot be changed. MySQL allows there to be underscores _ in database names, so this is nothing out of the ordinary. When you are...
  5. Dead-i

    please help me

    How big is the file you wish to upload? You may want to consider using FTP instead to upload larger files.
  6. Dead-i

    please help me

    At what link are you receiving Request Timeout? Thank you
  7. Dead-i

    stuck in the html page

    Are you behind any firewall, router, proxy, or anything similar that could be blocking Port 2083? Also, what is the URL that is "hanging"?
  8. Dead-i

    new website using phpvms

    It looks like you're already getting help with that one in the Programming forum. (ref) As the issue is resolved, I'm closing this topic for any further posts. If you have any further questions, please create a new topic. :) Thank you,
  9. Dead-i

    how to link a tk domain with x10hosting basic panel?

    Please follow the wiki article at: http://x10hosting.com/wiki/Domain
  10. Dead-i

    Email Accounts & MySQL DB

    Please could you post from the forum account associated with your hosting account, so we can take a look as to why this is happening. Alternatively, please provide your domain or your username.
  11. Dead-i

    Nameserver not allowed

    x10's servers are located in Chicago, IL in the United States within the SingleHop datacenter. Thank you,
  12. Dead-i

    new website using phpvms

    Hello Darrell, These errors are caused because we are running a new version of PHP, version 5.4, but the software you are using is designed for older versions. :) To resolve these problems, you can do either one of the following: - Downgrade your account's PHP version by following this guide...
  13. Dead-i

    Account Deletion Request - Please delete my free hosting account

    I cannot find any matching account under the name of "nurdurion". Are you sure this is the right username, or whether this is the correct forum account attached to your hosting account?
  14. Dead-i

    My X10 site will not load.

    Hello Daelom, Thank you for your patience. There was a strange glitch in the system where your site was still pointing to our old server rather than our new "Absolut" server. I have now resolved the error, and your site now appears to be loading. However, due to the way DNS propagation works...
  15. Dead-i

    Account Deletion Request - Please delete my free hosting account.

    I have queued your account for deletion, and it will be deleted in a matter of days. Should you change your mind before the account has been terminated, you may request for the suspension to be lifted. In the meantime, your account has been deactivated. If you are requesting deletion to create...
  16. Dead-i

    The login

    I've checked our server firewall, and that doesn't seem to be the reason that you can't access cPanel. Could there be any firewalls, proxies, software, routers, or anything similar that could be blocking access to port 2083? Many workplaces and schools do this.
  17. Dead-i

    Account Deletion Request - Please delete my free hosting account

    Please insert an X inside the two brackets, so it looks like: Thank you.
  18. Dead-i

    The login

    Could you provide your site's web address instead please?
  19. Dead-i

    The login

    Hello xSnipez, Could you please tell me your cPanel username, as the firewall may have blocked you for some reason. Please also verify that there are no firewalls/routers/proxies/etc that could be blocking port 2083. Thank you
  20. Dead-i

    Nameserver not allowed

    Great, you can now add your domain as a parked or addon domain in your cPanel. :)
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