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Hello, Your account is currently suspended for a violation of our Terms of Service. Further info about the suspension is available from your Account Portal. If you feel this suspension is in error, please submit an appeal from your Account Portal. As we do not discuss suspension appeals here...

We're aware of the package issue and it will be fixed as soon as possible. :)

Hello Adam, Thank you very much for reporting this issue. This is occurring on the x10 Basic theme. I've passed on the issue and it will be looked at soon. In the meantime, if you don't wish to do it the manual way as @usama_rasab27 suggested, you can still use an Automatic Software installer...

Hello malovod, I'm afraid that your account does not qualify for an unmetered upgrade currently as it is primarily in a language that is not supported. Currently your site is breaking our free hosting's Terms of Service, as there is no human English translation visible. Please provide a human...

Hello, Currently there is no account linked to the username "tunersrcool95". Therefore, I cannot retrieve or provide any information on the suspension. In any case, you should wait for a reply from your appeal. Thank you.

Hello erydamus, We do allow personal video galleries assuming they are related to the site, but the total size of all the video files must not exceed 1GB. The page is probably simply refreshing because it hit one of the PHP limits defined in the server configuration. Please see this page...

No data has been lost as a result of this. Your databases are still there, but currently they're simply not appearing in cPanel due to the MySQL Daemon being offline. ;) Thank you,

We are aware of the issues on Vox and are working to resolve it. Please see our status blog for further updates.

Yes, your data will return once MySQL is back online. It is still there now, it's just that cPanel can't access it while the MySQL Daemon is offline. :)

Yes, we are aware of the issue and it will be fixed as soon as possible. See the status blog for updates.

I'm afraid we cannot provide an accurate estimate as to when the Vox MySQL service will be back online. Sorry for any inconvenience caused.

We do not have an estimate as to when the issue will be fixed. It is currently being worked on.

I'm afraid you would need a VPS Package for that. :)

Hello themus55, Yes, there are currently certain database issues on Vox. We're aware of the problem and it is being worked on as we speak. :) The free hosting offered by x10 isn't really an example of what it is like on x10's premium services. The free hosting service is not a free trial or...

Hello Sandra, It looks like you are on the "Vox" server. Currently there are database issues occurring on Vox, which is affecting every use on this particular server. We are aware of the problem and it is currently in the process of being fixed. Thank you,

Hello ritcheyx, Recently Absolut has been serving a self-signed certificate instead of our verified certificate for some reason. Our administration are aware and it will be fixed as soon as possible. I can assure you it is completely safe to bypass the warning. Thank you,

No. A real person must write the actual translation. :) Thank you,

Hello, Google Translate's service is done automatically by a machine. This is not allowed. We require a person, such as yourself, to manually translate the webpage. Thank you,

This has now been fixed. :)

Do you have any firewalls, proxies, or anything similar in place that could be blocking port 2083? Many workplaces and schools do this.