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  1. Dead-i

    Totally Inaccurate Information - Nothing is Solved on the Servers

    Haha, I wish it was that simple. :)
  2. Dead-i

    status.x10hosting.com redirects to hosting.x10hosting.com

    Our administration are aware of the issue and it will be fixed as soon as possible.
  3. Dead-i

    Site Not Accessible via HTTP (Get "Welcome to x10Hosting")

    The issue on Absolut has now been resolved. Thank you for your patience. Our administration are aware of the issue with the status blog and it will be fixed soon. However, I am unsure why your anti-virus is triggering, what message is it giving? Thanks
  4. Dead-i

    For The Love Of God !!! (Welcome to x10Hosting!)

    There appears to be an issue on Absolut where websites are displaying the "Welcome to x10Hosting" page rather than their actual files. All of your files are perfectly fine. Our administration are aware and are working to fix this. Sorry for any inconvenience caused. UPDATE: This has now been...
  5. Dead-i

    Totally Inaccurate Information - Nothing is Solved on the Servers

    Our administration are already aware of this. I feel we provided status updates appropriately during the process of the maintenance. Could you please elaborate on how we could do better? Our volunteers try our best to get through them - we are not paid for what we do, and we have lives too. We...
  6. Dead-i

    Hacked website

    Please create a support ticket about the issue.
  7. Dead-i

    Totally Inaccurate Information - Nothing is Solved on the Servers

    I have not seen a huge amount of downtime from Absolut, and I disagree with you saying that the migrations did not happen smoothly. The words "Stoli has been successfully migrated to Absolut." did NOT mean the migrations were over. It meant that all the files and databases had been successfully...
  8. Dead-i

    Totally Inaccurate Information - Nothing is Solved on the Servers

    I do not understand why you are disagreeing with the status updates. In my own opinion these migrations went very quick and we didn't experience many issues on the way. Please - explain why you are marking the status updates "false"? As for Stoli, it may have been likely that you were unable to...
  9. Dead-i

    Server Moves

    Please clarify, are you saying that you modified your files within the last 3 days and the changes have been erased? If so, then within the last few days your account has been migrating over to the new servers. You might have made some changes half-way in between the migrations, which caused the...
  10. Dead-i

    Server Moves

    In a normal situation, users would be pointing their domains to our nameservers which would automatically update. So this isn't really necessary. I have already posted here explaining why a mass email would not be possible - I'm not willing to repeat myself.
  11. Dead-i

    Server Moves

    Currently it looks like Boru has been migrated to Level, but the DNS has not yet reflected the change. Therefore, currently sites on Level are pointing to Boru, which is why sites aren't loading at this time.
  12. Dead-i

    Server Moves

    I do free hosting tickets too - it's just that in the last few days our volunteers have been flooded with hundreds of tickets related to the migration. We're trying to get through them, but this is why there may be a delay in a reply. The migration is not complete yet - there are still a few...
  13. Dead-i

    Server Moves

    Yes it appears Chopin is currently in the process of being migrated - I've added an update to the status blog.
  14. Dead-i

    Server Moves

    There are tens of thousands of accounts on x10Free. To send an email notification to every single email address associated with every single account would probably take the same duration as the migration itself. I personally would expect extremely important sites to be on Premium/VPS hosting...
  15. Dead-i

    Server Moves

    Only Stoli has been completely shut off to my knowledge - the other servers are in the process of being migrated. Please - be patient. We have already stated several times that we do not have an ETA. Mmmmmmmm.... I think I'll have a pizza tonight. :) The status website will be updated with any...
  16. Dead-i

    Server Moves

    The nameservers are still ns1.x10hosting.com ns2.x10hosting.com
  17. Dead-i

    Server Moves

    The server migration is still taking place, therefore multiple issues may arise. Please be patient.
  18. Dead-i

    Server Moves

    It's not gone for good - we will probably install it after the essential parts of the migrations are complete.
  19. Dead-i

    Server Moves

    See the status website for updates.
  20. Dead-i

    Server Moves

    Sorry about the lack of an update for Chopin. It appears your site is in the same state as users on Boru, since I am seeing that website as pointing to Vox even though the files are still being moved off Chopin. Update: I have modified the status post so it states the Default Web Page issue may...
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