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  1. Dead-i

    Please Help.

    Please could you follow the page's instructions and set your domain name accordingly?
  2. Dead-i

    Add-on Domain Assistance Required

    Yes, everything there looks correct, and I am able to access straightfromhk[dot]tk fine. If you are still unable to access it, then this may be due to DNS propagation, and you should wait up to 24 hours for it to complete. :)
  3. Dead-i

    Help, site down for days!!

    Hello chr15ras, There was a strange issue with your account where the DNS was still pointing to our previous servers even though it had been migrated. I have now fixed the issue and it appears your .com website is now pointed to the correct server. However, please note it may take up to 24...
  4. Dead-i

    Do you guys support Python.

    Yes, Python is supported. :) Please see the following page for a full list of features on our services: http://x10hosting.com/wiki/Plan_comparison
  5. Dead-i

    I can not register

    Please read http://x10hosting.com/forums/useful-information/166022-country-restrictions.html :)
  6. Dead-i

    Paid vs Free

    Here are several advantages of x10Premium over free hosting: Uptime - Since free hosting is put under much more load than x10Hosting, free hosting is under much more abuse then premium hosting. x10Premium has a 99.9% Uptime Guarentee SLA, so if there is any downtime then you can request...
  7. Dead-i

    CPanel Licence Expired on VOX - What now?

    Could you please provide a URL to the page having problems?
  8. Dead-i

    Class 'PDO' not found error

    Please read the status website before you create a post. http://status.x10hosting.com/
  9. Dead-i

    CPanel Licence Expired on VOX - What now?

    Good to see everything got fixed - we appreciate the patience that certain people showed during this issue and it's great to see everyone's websites are working again. If you are still experiencing issues, as always please check the status website before opening a ticket. :)
  10. Dead-i

    Where The Hell Are you ? No one here To Resolve 503 Service inavailable problem

    Please remember that x10Hosting's free service is run by volunteers. Any replies posted by forum members do not necessarily reflect the opinion of x10Hosting. Our volunteers do our best to keep our free hosting services running well, although please try and understand that we have lives of our...
  11. Dead-i

    Logging in my free account, can't see my files anymore

    Sorry, but we can only provide backups to premium customers. In the Terms of Service which you read and agreed to when you signed up, it states that backups are your responsibility and not x10Hosting's. Please see the following sections for further information ( sect. 6 to 8 )
  12. Dead-i

    How would you rate x10hosting and why?

    Thank you - it's great to hear positive feedback about our services :)
  13. Dead-i

    Unmanaged VPS documentation for begginers?

    You might want to take a look at the knowledgebase or tutorials forum for a few tips and guides.
  14. Dead-i

    New Community Support System

    Most of our support team are volunteers, so I'm afraid this is difficult to answer. All of our support team have access to your account's basic information, such as your username, domain, server, etc.
  15. Dead-i

    New Community Support System

    Linkz0rs, I have looked at the question that you have posted and I believe our staff provided a rather valid response. Even though you stated it worked fine prior to the server move, based on the error messages you provided in this particular question this would generally point to a fault in the...
  16. Dead-i

    Accout suspended???

    This has now been fixed :)
  17. Dead-i

    website down, cannot access new cPanel - need password reset?

    This is not true - I have all of your files right here in front of me. The issue here is that for some strange reason cPanel does not have your account in it's database, even though that all of your files are present. If you create a support ticket we would be happy to fix this issue for your...
  18. Dead-i

    Delete my free hosting account please

    Account deletion requests must be done via support ticket
  19. Dead-i

    I want to leave x10hosting

    Thank you - it's always great to hear positive feedback :)
  20. Dead-i

    Website doesn't load!

    Sorry about the issues we were experiencing with the status website; it appears to be fixed now. Are you still experiencing issues with MySQL on Absolut?
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