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that'd most likely be related to the recent announcement that your server is going down for a reboot.

Starka, your server, is just about getting a reboot. Once it is back up I'll sort it. However, the problem might actually be the length of the password, believe I've seen some about 16 chars being max. EDIT: Password changed. Note that it is possible you won't be able to use the login to...

The only option left would be we setting it to one you want. So if you pm me with what pass you want, I can sort that.

your account is currently suspended for a violation of TOS. This means we will not expedite the termination. Eventually it will be removed from the system automatically.

If you continue to read down the TOS you will notice the following as well, highlighting key parts: There's nothing more to be added. Closing thread.

Your broke the TOS, you will have to face the consequences of doing so, just like everyone else.

You were told the same on IRC as you will be told here. NO, you were suspended for a zero tolerance violation of TOS. Under no circumstances will you be given access to your account, and we will not provide you with a backup in any way, shape or form.

yeah, cpanel have that option, not sure we can remove it. Either way it is actually needed for internal use, since cpanel and mysql is not on the same physical server, if it wasn't there with proper entries, your website would literally be denied access to the mysql server.

If you had actually had a working site, to which that facebook app was relevant, we'd probably have let it slide as long as it didn't hog resources. But since there was no working site at all, it does constitute as script hosting, which is strictly prohibited by TOS. As mentioned, no backups...

The only way to reset cpanel password is through the account panel, which would then reset it for all instances: forum, account panel, cpanel, ftp etc. It's the same function, which is why I suggest that you use the account panel password as old (you can set it to be the same as you currently...

When resting the password through the account panel, try using the same as you used for logging into the account panel as old password. The account panel probably has no idea what your cPanel password is right now.

See e-mail.

Hello, Your account was suspended for multiple violations of the TOS, the account is permanently suspended and will remain in a suspended state until it is terminated.

please login to the account panel at https://x10hosting.com/control and start the sign up from there (use the same user and pass as you do here at the forums), it is entirely possible the system detects your forum account, as with all new sign-ups there's also a forum account created. There is...

For information about the various option you can check here as well: http://x10hosting.com/blog/2010/05/domain-options-seem-confusing/

For questions about our paid/vps packages, the best place to ask is the clients area (if you already have a client account). However, that link does only takes me to the start of the purchase process and does not show the step you are at and not to information about what package you are looking...

Yes, advertisement is voluntary on the free hosting we have, like it always has been, only difference is that now you can't "buy" extra benefits by placing ads. What you remember is most likely one of the ad-enhanced plans that, once you requested it, required you to place our ads on your pages...

yes, we allow you to place your own ads on your site.

Can't do. Suspension for proxy is a permanent suspension. The account will remain suspended until terminated.

I'll take a look at this when I get home, but by the look of the lines livewire posted all that needs to be done is set the correct owner for those folders. However if you did in fact delete them and the system simply re-created them, which might be the case given the wrong owner, all content...