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  1. Anna

    Account has not been created yet.

    You can also send me an e-mail at anna[at]x10hosting.com Note though that it may take a few hours until I can sort it.
  2. Anna

    No More Ads Needed?

    Hello, You have never been forced to use ads on our free hosting. We did have an option where you voluntarily could place ads and get a hosting package that was a little better then the ad-free option did come with. That option is not available anymore.
  3. Anna

    Appeal For Suspension Lift

    Hello, This type of suspension is permanent, which means that the account will remain suspended until it is terminated.
  4. Anna

    close web site

    Your account was suspended because you uploaded illegal stuff to your account, more precisely a nulled version of vBulletin. This is something we have Zero Tolerance for, which means your account has been permanently suspended and will get terminated eventually.
  5. Anna

    Mail Fail

    We're aware of this, but have not been able to find the solution yet. It is the same on all servers as far as I know.
  6. Anna

    I beg of you help and this is very important for me my account there is more than 14

    Re: I beg of you help and this is very important for me my account there is more than I'm pretty sure what was said was MINIMUM 14 days. The suspension is permanent, the account will therefore remain locked until it is removed from the system, which will be any time after the first 14 days...
  7. Anna

    Account has not been created yet.

    Hello, You're not supposed to put in a password when you go through the account panel for sign up. I just tested the sign-up from inside the account panel, and that worked just fine. Could you please try using the "update password" option found under "Account" and set a new one? If that still...
  8. Anna

    Account suspension

    Hello, Your account will remain suspended until it is terminated. We have a strict zero tolerance policy regarding such things, as they are illegal.
  9. Anna

    500 Internal Server Error

    Your site at that url loads up just fine for me at this time. Most common reason for that error to come up is wrong file/folder perms.
  10. Anna

    Why was my site suspended?

    Hello, You're right, there doesn't appear to be a proxy in there, it has somehow triggered an suspension for that though, which we have to figure out why. However, I randomly checked some of the rather large collection of images you have in your account, which to me make it seem more like...
  11. Anna

    php wont work anymore...

    change the folder perms to 755. Due to security settings, files/folders that are directly accessed in the browser can not be world writable. In general perms should be 644 for files, and 755 for folders
  12. Anna

    Making A Sub Folder Main Folder

    To achieve that you need to do one of two things. The first, and easiest option, is to simply rename the file to index.html (note that it has to be all lowercase letters), as this is what the webserver by default serves up if no document is specified in URL. The second option would be to edit...
  13. Anna

    account suspnded

    Hello, No, your account will not be re-activated. There's definitely an proxy uploaded to your account. This is a violation of TOS that is also part of our Zero Tolerance policy. This means the suspension is permanent. It doesn't matter who uploaded the script, it is your account and therefor...
  14. Anna

    I can not login to cpanel

    What errors do you get, if any? As far as I can see there's nothing preventing you from logging in, given that you use the correct password, which might differ from what you use for the forums. If you are unsure of the password, you can reset it from your account panel...
  15. Anna

    HELP - Website does not exist?

    There's sometimes a small delay before new addresses become fully available online. Site loads up fine for me, if you still have trouble, please try clearing your browser cache, you might also need to clear dns cache.
  16. Anna

    website

    Works fine for me, what troubles do you have?
  17. Anna

    Google Ads

    couple months old thread that got resurrected, considering the initial post could be considered spam, I'm closing it.
  18. Anna

    My forum is supspended and i can't unsupspend it manually anymore...

    Doesn't really matter what you hack, it is still hacking. Unless the TOS for the games in question explicatively says you can modify, hack, or in any way alter them, it is not legal to hack games either (in all cases I have seen any type of TOS for a game, they have all contained text similar...
  19. Anna

    My site, can not access the

    Your site loads just fine for me at this time. If you still have trouble, try clearing your browser cache and/or dns cache.
  20. Anna

    website still not loading no reply

    Odd how I see a reply to the previous thread then. Did you check what xav0989 suggested? You could have just replied to your old thread instead of starting a new one.
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