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  1. Anna

    My SQL & Forums are down.

    Hello, Your forum install at /Forum (smf forum) does look for a database and a database user that does not exixt (it's configured to use cpanalename_smf30 as both db user and database). Your forum install at /forum (AEF) does work properly.
  2. Anna

    Deletion of an old post.

    I edited your initial post to remove your information.
  3. Anna

    change my domain

    You can change that yourself through the account panel. Make sure to properly point the domain to us, recommended is setting the name servers to: ns1.x10hosting.com and ns2.x10hosting.com
  4. Anna

    my status for 4 days is pending and i haven't get any hosting confirmation mail yet .

    Re: my status for 4 days is pending and i haven't get any hosting confirmation mail y Hello, We can not speed up the process, as mentioned in an announcement we had some issues with one server that caused the queue to temporarily halt, not sure how long it was halted or how many accounts were...
  5. Anna

    Suspended hosting

    No, no access will be given. The account will remain suspended until it is terminated, which it will be no less then 14 days from suspension, but since the terminations is not of high priority it could be a couple months until the account is actually terminated.
  6. Anna

    Disable Zone Transfer

    I'll pass this on to the higher ups to check further.
  7. Anna

    /////

    You can not update what? Could you please describe the problem a bit more?
  8. Anna

    Database error

    Yeah, we did find the problem, it was an easy fix once we did. I'll close this thread to mark it up as resolved.
  9. Anna

    Login Failing for cPanel on Boru

    Hello, There was something odd about how your password was stored on the server, I have corrected that problem. However it is likely that you will need to update the password once again, it would not have been stored correctly at the last attempt.
  10. Anna

    Unusually long delay for account creations

    Seem one server experienced a problem which caused sign-up requests that had been directed to that server to be delayed even more then normally. This problem should now be sorted and the queue for that server move along normally, but due to the fact there's a rather long queue it may still...
  11. Anna

    Not able to post reply in free hosting forum

    We have this implementation in place to avoid so called "threadjacking" for the simple reason it tends to make support a bit messy, hard to keep track of who's gotten help when there's a few "me too" posts in a thread. Once the problem has been sorted for the original poster the thread is...
  12. Anna

    Not able to post reply in free hosting forum

    You're supposed to be able to reply your own threads only in free hosting, are you trying to reply someone else's thread?
  13. Anna

    help help help help my website will not load

    should be sorted now, shows up with and without www for me The address you posted with www does contain spelling errors though
  14. Anna

    MySQL error [Stoli]

    This is known, there's an announcement about that as well. Yes, in the free hosting section only users of a certain level and up can reply threads other then their own, for the reason you were gonna post. IT tends to get messy when someone thinks they have the same problem as the original...
  15. Anna

    Please UnSuspend hosting account

    We do not allow any adult content of any kind. This is a violation of our TOS that is also part of our Zero Tolerance policy, which means the account will not under any circumstances be unsuspended.
  16. Anna

    Internal Server Error?

    Seem the issue lies within your .htaccess I did comment out a few lines (ie adding # as the first char which makes apache treat that line as a comment to the .htaccess) Your site now loads up nicely, so you'll have to check through that and see which rule(s) you need and that works.
  17. Anna

    hosting confirmation mail ....

    Looks like your e-mail is set to confirmed in our system. However there seem to be a bit longer wait for accounts to actually become created then there normally wood, so it may take as long as 72 hours before the hosting account is usable.
  18. Anna

    There was a problem creating the parked domain

    The other account is suspended, for a TOS violation. This means we will not expedite freeing up domains, or terminating the account altogether. The account will be terminated after no less then 14 days of suspension, but since that is not be a high priority task it may very well be longer.
  19. Anna

    Free hosting pending: server is on à break?

    I am from Sweden, where I also live. I'll see if I can find any information about possible problems with the sign-ups, should not take long. I still see a pending account for you though, so at least it hasn't been dropped from the system.
  20. Anna

    new

    Gonna close this thread up.
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