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  1. Anna

    Issues with account/cpanel mismatch

    Your server has not yet completed its maintenance, according to last update it should be less then 24 hrs left though. Next time, please do not hijack another users thread.
  2. Anna

    Why suspended?

    Hello, I successfully restored the account. However due to the content being in violation of our TOS it is now permanently suspended awaiting termination.
  3. Anna

    Anna

    I see the error is back, it did work when I replied, guess there's something more troublesome causing the error then, I'll see what I can find server side. The password has to be in the config (which should not be readable directly btw) other wise the server would not be able to connect you...
  4. Anna

    Issues with account/cpanel mismatch

    Hello, Have you tried going to https://chopin.x10hosting.com:2083 to login? I can't say for certain when the account panel and cPanel will be synced up, but you should be able to login directly at the cPanel login, even though not through the account panel currently.
  5. Anna

    Why suspended?

    Hello, You were suspended on the 16th for being inactive, meaning there had been more then 31 days since you last logged in here at the forums. This also means your account was not automatically restored to the new server as mentioned in the News and Announcement thread...
  6. Anna

    "MyBB - Internal Error"

    Hello, I have sorted your forum by deleting and recreating the database user with the password you had noted in the config file for it.
  7. Anna

    FOR ADMINS - regarding my Boru website -PLEASE REPLY

    account panel is not synced with the cPanel, and it may take a bit before it is, as far as I know only Bryon would have access to syncing that up. Also currently parts of JM is offline, basically it only serves information but does not accept commands currently. I have parked the domain for...
  8. Anna

    database not available after the restore

    Hello, I have restored your databases. However you will need to re-create the users and add them to the respective database. Sorry for the inconvenience caused.
  9. Anna

    wordpress configurations

    Hello, Could you please try installing wordpress now? I have added two entries to the remote mysql host table, which should have been there from the beginning but were missing.
  10. Anna

    Errors on Chopin

    since you say it is sorted, I'll close this thread. Ps. the default page does often show up for a bit after a new entry is made to the server, before configuration has been fully updated.
  11. Anna

    restore my forexploration.com

    Hello, Could you please try re-adding the domain to your account. Seem that in cPanel it is not listed as an addon domain which would be why it doesn't work. Note that after adding the domain it may take a bit for it to start displaying properly.
  12. Anna

    suspension time

    Hello, Maintenance on your server is not completed, until it is your account can not be unsuspended and would not be accessible even if it were.
  13. Anna

    No cpanel and so site.... - www.g7forum.x10.mx

    Hello, Your site loads up for me now. It is possible you'll need to clear browser cache and flush your dns cache in order to properly view the site.
  14. Anna

    Website specified does not exist

    Hello, Your account was created just about the time we started this work, which is likely why there's no package file for your account. Chances are there's backups of the files on our backup server as we took a full backup just before taking the server down, if you need them we can check for...
  15. Anna

    Email Database Missing

    Hello, I will alert the admins. However it may take a while to get those sorted as restoring accounts on the other servers will take priority. Are you able to use squirrrel mail? if so please use that for now.
  16. Anna

    Default Web Site Page

    Hello, That domain works fine for me, if you still see the default webpage please try clearing your browser cache.
  17. Anna

    no access to arteks1.ru (server boru)

    Hello, Your site should now be working properly, can you please check and verify that?
  18. Anna

    No addon domain / subdomain after Update

    It may take a bit for the system to properly update the config, look like your domains work now for me, except ispmusica.com.ar which doesn't seem to be a registered domain.
  19. Anna

    My site is gone away

    You're server is listed as Fris, which has not yet completed the restores. Once it has done so it will be announced in the update thread for Fris.
  20. Anna

    Chopin Domain Issues

    Hello, Sorry about the inconvenience caused. Could you please try adding it back now?
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