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  1. Anna

    Erroneous Account Suspension?

    Looks as there's a script that uses up a bit of cpu time during processing. The script is located at: /public_html/trade/index.php This is part of the log that shows a little what the script was doing at that point...
  2. Anna

    domain issues

    if the domain in any way is added in cPanel, you can not add it as main domain. If you want it to be your main domain, remove it from cPanel first. A parked domain works essentially the same as your main domain does.
  3. Anna

    mysql problem

    try: var $host ='localhost'; That should do the trick.
  4. Anna

    Can't login in account panel using forum ID

    I'm gonna close this one as the other thread is escalated, and I have answered him there as well.
  5. Anna

    Problems with MYSQL

    Host should be localhost.
  6. Anna

    Boru Database error

    you could try recreating the database user in cPanel, just in case the password is messed up.
  7. Anna

    Can't login in account panel using forum ID

    I don't think the account is terminated, seeing that he joined the forums recently. I'd lean more towards thinking something went wrong during signup. Please try going through the signup again, if you run into any errors post back and we'll sort that.
  8. Anna

    Unable to open cPanel URL

    if you are at work, or in school, they might be blocking the port, it is fairly common.
  9. Anna

    Boru Database error

    It's possible, I'll ask a server admin to have a look, I don't have access to all the tools. Another possible reason could be the config file is not writable by the installscript, which means the data is not properly saved during installation. If there's a readme or other manual it should say...
  10. Anna

    Boru Database error

    That error message suggests to me that the correct information is NOT passed to the script from the config file. Specifically this part 'tomcools'@'boru.x10hosting.com' (using password: NO) suggests that, first of all it has wrong user name, plus it should have said localhost and it should...
  11. Anna

    unfair suspending my account

    The requirement is that you login to the forums (here) at least once every 31 days, note that it may take the system a couple minutes to see that you're logged into the forums and log that activity. Logging into Account Panel, cPanel does not count as activity in regards of this. You are able...
  12. Anna

    suspension A63529C6D672

    Usually is rather fast but sometimes it can take a bit, your account should be in order now.
  13. Anna

    i just got banned for nulled script

    It is your responsibility to make sure you follow the TOS. "didn't know", "got it from a friend" are not excuses, you are the only one responsible for what you upload, in fact most cases I came across nulled scripts it has been rather clear in the header of the files that they were hacked by...
  14. Anna

    Final Suspension

    You say this was months back? If that is the case your account has probably been automatically terminated by now, they are when suspension period passes 10 days. To know for sure what has happened, we'd need to know your cPanel name.
  15. Anna

    My vbulletin

    Yes, once the update is completed everything should be back in order. See this thread for more information about the progress http://forums.x10hosting.com/service-alerts/109408-mysql-server-upgrade.html
  16. Anna

    reinstate

    I found no record of a domain MBS.exofire.net, nor of the domain artherapy.exofire.net so it does seem likely that they are indeed terminated. As for cPanel name, it would be a max of 8 chars, if you want to know for sure they are terminated, I need the cPanel names. You seem to have an active...
  17. Anna

    reinstate

    there doesn't seem to be a hosting account associated with your forum account, if you have been away for a prolonged period of time it may have been automatically terminated. To find out for sure what has happened, we need to know what your cPanel name is/was.
  18. Anna

    account suspended

    Your account should now be unsuspended. Note that there's currently some work being done to the mySQL server (http://forums.x10hosting.com/service-alerts/109408-mysql-server-upgrade.html) so the connection to the database(s) may go up and down a little, or just be slow.
  19. Anna

    Account suspension

    Shout boxes and chat scripts are known to use a high amount of resources, especially if there's mySQL in the backend. Further more they are prohibited by TOS, you'll need to remove that.
  20. Anna

    my account disabled

    it will be automatically deleted in due time.
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