Search results

  1. Anna

    frequent auto suspension

    suspension reason was inactivity, remember to always visit the forums prior to requesting (or immediately after) an unsuspension to clear the timer, otherwise your account could be flagged as inactive if the check is run before you login to the forums.
  2. Anna

    What's the file url in File Manager

    "..." would in this case refer to your domain.
  3. Anna

    cant get in to account pannel

    the user name and password for account panel is your forum name and password. However since there's no hosting account linked to the forum account, you will not be able to login there anyways. If you have been inactive for a prolonged period of time, it is possible that your hosting account...
  4. Anna

    suspended?

    an account with the name saylor were indeed found to have been terminated after being in a suspended state for more then 10 days. You can sign up for a new account if you wish.
  5. Anna

    suspended?

    There's no hosting account attached (linked) to your forum account, to be able to determine what has happened to your account, we'd need to know your cPanel name. However it is possible that your account has been terminated if you have been inactive for a prolonged period of time.
  6. Anna

    did you alow this much of load?

    this post might hold the answer you are looking for: http://forums.x10hosting.com/news-announcements/99095-resource-usage-monitoring.html
  7. Anna

    curl is not working

    cURL is probably disabled for security then, there's no option to enable it on a per account basis.
  8. Anna

    upgrade my php version from basic to medium

    Currently we don't have different versions, all accounts are using the equivalent of version 2 (intermediate). Some functions are disabled as they pose a security risk, and can not be enabled on an per account basis.
  9. Anna

    why x10hosting close the ad enchand plan?????

    preferably on any screen resolution. That's why we recommend placing them in header area, before "main content" (applies to corporate ads only). I'd guess that if it's not viewable without a small bit of scrolling on a 800x600 resolution the staff member doing the review would not be so...
  10. Anna

    Help plssss im juz a newbie!!!

    all html files needs to go in the pulic_html folder, did you place them there?
  11. Anna

    My Account is suspended

    Nulled scripts = Commercial scripts that has been altered to remove "phone home" function and making it free. Equal to cracked, warez. This is a serious breach of TOS, and as such part of our zero tolerance policy, which means your account will remain suspended.
  12. Anna

    Count to 200

    Guess I didn't re-read the first page, but now that I have, you're all back to square 1 :D
  13. Anna

    Imap php extension

    @hitman81: Seeing as you asked about the Live Support, and the fact that you don't have a hosting account attached to your forum account I'm guessing you might be on a premium (paid) account? If that is the case, you'd surely get faster responses using the priority support available through...
  14. Anna

    i want to upgread my hosting account to Ad-Enhanced, Corporate Package

    coporate ads must be placed in such way that they are viewable without scrolling, this usually means somewhere in or just below the header area.
  15. Anna

    suspended account

    Seeing that the forum account you currently use is NOT linked to a hosting account, I'd say that if you have more then one forum account it sure does matter as only logins with a forum account linked to an hosting account would count. We have no way of knowing that the hosting accounts owner...
  16. Anna

    Ad-enhanced Account Upgrade

    Actually, adding a block should work just fine, as long as it is visible on all pages. Placement in the header area is only required for ad-enhanced corporate ads, for advanced they can be placed anywhere. In any case I'll escalate this into ticket area as the upgrade can only be done by staff.
  17. Anna

    [URGENT] PHISHING / SUSPENSION REQUIRED - Fraudulent site IN ACTIVITY

    Account is suspended and blocked from access. closing this thread.
  18. Anna

    how to delete my x10hosting account??? help me

    Just reply to this post and confirm that you want it deleted and that you have all backups you need.
  19. Anna

    high resource usage suspension

    I did check out the logs, and it is definitely the blog causing it somehow. I did check your blog and as far as I can see there's nothing that should cause a high resource usage. It's nothing conclusive, the log shows various articles/tag archives being showed over a period of time causing CPU...
  20. Anna

    co.cc domain issues

    if you already have it as your primary domain, there's no need to park it. The domain is already associated with your account. It is correct that you needed to register the domain with co.cc, we don't do that for you. Now you just need to make a small configuration for the domain over at co.cc...
Top